RIS Workplace Solution Architect Associate Director

POSITION OVERVIEW:

• We are seeking a talented Workplace Solution Architect to join our pre-sales and solutioning team
• This role focuses on designing innovative Digital Workplace solutions that enhance employee experience and productivity for prospective and existing clients
• KEY RESPONSIBILITIES: Design end-to-end Digital Workplace solutions tailored to client business needs and employee experience goals Develop technical proposals, RFP/RFI responses, and solution blueprints for modern workplace services Collaborate with sales teams to translate complex client requirements into comprehensive workplace architectures
• Create compelling proof-of-concepts demonstrating endpoint management, collaboration tools, and productivity solutions Provide thought leadership on emerging Digital Workplace technologies and trends Design endpoint lifecycle management strategies and device refresh programs
• Develop Digital Employee Experience (DEX) measurement frameworks and improvement roadmaps Architect Virtual Desktop Infrastructure (VDI) and Desktop-as-a-Service (DaaS) solutions Ensure proposed solutions align with security best practices and compliance requirements
• Partner with delivery teams to ensure solution feasibility and smooth handover

REQUIRED SKILLS QUALIFICATIONS:

• 15+ years of experience in Digital Workplace technologies and end-user computing Deep expertise in Microsoft 365 ecosystem (Exchange, SharePoint, Teams, OneDrive, Intune) Strong knowledge of endpoint management solutions:
• Microsoft Intune, SCCM/MECM, VMware Workspace ONE Hands-on experience with VDI technologies: Citrix Virtual Apps Desktops, Azure Virtual Desktop (AVD), VMware Horizon Expertise in collaboration platforms: Microsoft Teams, Zoom, Webex Experience with Digital Employee
• Experience (DEX) tools: Nexthink, Lakeside, 1E Knowledge of Windows 10/11 deployment, imaging, and autopilot
• Understanding of endpoint security solutions and Zero-Trust principles Excellent client-facing and consultative selling skills Strong presentation and communication abilities

EDUCATION:

Bachelor''s degree in Computer Science, Information Technology, or related field Microsoft certifications (M365, Azure) highly preferred Citrix/VMware certifications a plus