RIS Workplace Solution Architect Associate Director

POSITION OVERVIEW:

We are seeking a talented Workplace Solution Architect to join our pre-sales and solutioning team. This role focuses on designing innovative Digital Workplace solutions that enhance employee experience and productivity for prospective and existing clients.

KEY RESPONSIBILITIES:

Design end-to-end Digital Workplace solutions tailored to client business needs and employee experience goals

Develop technical proposals, RFP/RFI responses, and solution blueprints for modern workplace services

Collaborate with sales teams to translate complex client requirements into comprehensive workplace architectures

Create compelling proof-of-concepts demonstrating endpoint management, collaboration tools, and productivity solutions

Provide thought leadership on emerging Digital Workplace technologies and trends

Design endpoint lifecycle management strategies and device refresh programs

Develop Digital Employee Experience (DEX) measurement frameworks and improvement roadmaps

Architect Virtual Desktop Infrastructure (VDI) and Desktop-as-a-Service (DaaS) solutions

Ensure proposed solutions align with security best practices and compliance requirements

Partner with delivery teams to ensure solution feasibility and smooth handover

REQUIRED SKILLS & QUALIFICATIONS:

15+ years of experience in Digital Workplace technologies and end-user computing

Deep expertise in Microsoft 365 ecosystem (Exchange, SharePoint, Teams, OneDrive, Intune)

Strong knowledge of endpoint management solutions: Microsoft Intune, SCCM/MECM, VMware Workspace ONE

Hands-on experience with VDI technologies: Citrix Virtual Apps & Desktops, Azure Virtual Desktop (AVD), VMware Horizon

Expertise in collaboration platforms: Microsoft Teams, Zoom, Webex

Experience with Digital Employee Experience (DEX) tools: Nexthink, Lakeside, 1E

Knowledge of Windows 10/11 deployment, imaging, and autopilot

Understanding of endpoint security solutions and Zero-Trust principles

Excellent client-facing and consultative selling skills

Strong presentation and communication abilities

EDUCATION:

Bachelor's degree in Computer Science, Information Technology, or related field

Microsoft certifications (M365, Azure) highly preferred

Citrix/VMware certifications a plus