Risk & Ethics -Manager

Role & responsibilities

The Risk Operations Manager role supports the Risk Transformation team by providing operational,

administrative and coordination support across the Risk & Ethics function. It helps ensure core team

rhythms, reporting, governance, financial operations and projects run smoothly, while creating capacity

for leadership through strong execution, accurate information management and proactive follow-through.

Role purpose

• Provide high-quality operational, administrative and coordination support, enabling the Risk &

Ethics function to operate efficiently and consistently.

• Support the smooth delivery of core team rhythms, executive reporting, governance activities,

financial operations and project coordination across the Risk & Ethics portfolio.

• Owning repeatable processes, maintaining accurate operational information and coordinating

activities that support leadership decision-making and team engagement.

• Contribute to a more standardised, disciplined and scalable operating model for Risk & Ethics

through strong execution, attention to detail and proactive follow-through.

Key accountabilities

• Delivers accurate, timely and well-presented documents, reports, dashboards and standard

templates to support Risk & Ethics leadership routines and decision-making.

• Provides secretariat and coordination support for key meetings, including agenda preparation,

minute taking, action tracking and follow-up to ensure commitments are captured and

progressed.

• Maintains core operational information, including group mailing lists, organisational charts, team

photo boards and other reference materials, ensuring they remain current and reliable.

• Coordinates team engagement activities and events, including Town Halls, Connection Days

and related logistics, to support effective communication and connection across the function.

• Supports financial operations by coordinating job code set-up, billing preparation, WIP reports,

job code and budget rate monitoring, invoice coding and purchase order processes.

• Enables project delivery through practical coordination support, including contractor onboarding,

recruitment coordination and tracking of agreed project actions and dependencies.

• Maintains information and workflow systems, including Risk & Ethics SharePoint content,

ServiceNow forms and articles, and relevant Workday updates such as supervisory organisation

changes, team lead moves and location changes.

Critical experience & capabilities

Essential

• Strong operational coordination experience in a professional services, corporate, shared services

or similar environment.

• Demonstrated ability to produce high-quality documents, reports, templates and meeting

materials with strong attention to detail.

• Experience providing secretariat or governance support, including agenda preparation, minute

taking, action tracking and stakeholder follow-up.

• Highly organised, proactive and reliable, with the ability to manage multiple priorities, meet

deadlines and maintain confidentiality.

• Strong written communication skills and sound judgement in handling sensitive information,

senior stakeholder interactions and follow-up actions.

• Confident user of Microsoft 365 tools, including Word, PowerPoint, Excel, Outlook, Teams and

SharePoint.

Desirable

• Experience supporting risk, ethics, independence, governance, operations or executive office

teams.

• Familiarity with financial administration activities such as billing preparation, WIP monitoring,

purchase orders, invoice coding and job code management.

• Working knowledge of systems such as ServiceNow, Workday, Basware or equivalent workflow,

finance and people platforms.

• Experience coordinating team events, communications, onboarding or recruitment-related processes.

Shift:7am-4pm