Risk & Surveillance

Job highlights

• NISM Certification (Derivative,Commodity Currency) . Equity RMS . LD Monitoring .

• Minimum 1 year experience of omnesys Risk software

• Should have knowledge of Mapping,Terminal Password reset,

• Required skills

• Greet customers in a warm and friendly manner

• Answer customer inquiries regarding products surveillance and service

• Resolve product or service problems by clarifying the customer s complaint, determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

• Prepare product or service reports by collecting and analyzing customer needs to ensure overall customer satisfaction

• Minimum 1 year experience of omnesys Risk software.

• Should have knowledge of Mapping,Terminal Password reset,

Technical Skills

• NISM Certification (Derivative,Commodity Currency)
• Equity RMS
• LD Monitoring
• Margin Shortfall / Low MOS followups
• Call Attending calls and mails
• Expiry position Followups
• Resolve queries by clarifying the customer s complaint,
• Determining the cause of the problem
• Selecting and explaining the best solution to solve the problem
• Expediting correction or adjustment
• Follow up to ensure resolution

Required skills

• Should have hands-on system Odin/Omnesys
• Market Knowledge in all segments
• Should be NISM certified