Risk Management Analyst

🔹 Key Responsibilities

• Manage claims activity with the State’s Third-Party Administrator (TPA) , including approvals, denials, releases, and related claim activities.
• Prepare documentation for claims requiring review and approval by Risk Management leadership.
• Monitor TPA performance, claim activity, trends, and outstanding issues.
• Administer insurance billing , including premium invoicing, reconciliation, payment tracking, and allocation preparation.
• Develop working knowledge of the State’s insurance program, including property, auto liability, railroad liability, and medical malpractice coverage.
• Review RFPs, contracts, and scopes of work and help establish appropriate insurance requirements.
• Serve as a point of contact for agency staff regarding routine claims, insurance requirements, and billing questions.
• Maintain accurate claim, policy, billing, and risk management records .
• Monitor broker communications and respond to inquiries through the Risk Management inbox.
• Support annual insurance renewals by gathering underwriting and exposure information .
• Assist the Head of Risk Management with strategic initiatives and process improvements.

🔹 Qualifications

• 2+ years of experience in insurance, claims, risk management, or a related field preferred.
• Working knowledge of claims handling and commercial insurance coverages .
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Experience with billing, reconciliation, records management, or financial tracking is a plus.
• Ability to learn complex insurance programs and follow established processes and authority limits.
• Proficiency with Microsoft Office, especially Excel and Outlook .
• Experience working with TPAs, insurance brokers, vendors, or government agencies is a plus.