RM-DST-Emerging

Job Purpose:

The role is responsible forleading branch operations and driving business growth for home loan andmortgage products. It involves achieving sales targets through team management,market development, and strategic partnerships. The position focuses on expandingcustomer acquisition, ensuring compliance, maintaining portfolio quality, anddelivering a superior customer experience across all branch activities.

Key Responsibilities:

Manageoverall branch sales operations, including business development, customerservice, and compliance.

Drivehome loan business growth through direct sourcing, connectors, builder tie-ups, and open-marketchannels.

Buildand maintain strong customer and builder relationships to maximize businessvalue and cross-sell opportunities.

Lead,train, and motivate the sales team; recruit high-performing talent whilefostering engagement.

Developand implement strategies to achieve branch sales targets.

Monitorbranch portfolio performance and implement corrective measures.

Ensureadherence to regulatory guidelines, internal policies, and audit requirements.

Collaboratewith Operations and Risk teams to streamline loan processes, maintain portfolioquality, and control NPAs.

Overseecollections for acquired portfolios to ensure healthy asset quality.

Trackmarket trends, competitive activities, and customer feedback; recommendstrategies to enhance business outcomes.

Executepromotional campaigns, contests, and innovative initiatives to boost customeracquisition.

Skills Required:

Provenability to lead sales teams and manage branch-level P&L.

Strongbusiness development, networking, negotiation, and influencing skills.

Excellentinterpersonal, communication, and problem-solving abilities.

Highmotivation, self-starter attitude, and bias for action in a high-performanceenvironment.

Stronganalytical skills to track performance and drive profitability.

Workingknowledge of Excel and sales MIS tools

Educational Qualifications and Experience:

25years of experience in Home Loan or Mortgage Sales within BFSI/NBFC; exposureto Loans Against Property preferred.

Priorexperience in direct customer acquisition and channel sales; strong localmarket knowledge and established regional network.

Minimum Graduate