RMA Associate

Company Overview

ASD Lighting Corp has been a leading provider of high-quality LED lighting solutions since 1999, with a strong presence in Eastern Europe and the USA. Renowned for our commitment to excellence, we offer a wide range of indoor and outdoor luminaries for industrial, commercial, and residential applications, backed by reliable warranties and competitive pricing.

Job Overview

We are seeking a motivated and detail-oriented RMA (Return Merchandise Authorization) Associate to join our dynamic team. In this role, you will be responsible for managing product returns, processing inventory adjustments, and ensuring smooth logistics operations related to returned goods. Your efforts will directly support our commitment to exceptional customer service and efficient warehouse management.

Duties

• Receive and process returned products using warehouse management systems and inventory management software
• Verify return authorization documentation and ensure compliance with trade regulations and company policies
• Conduct data entry for return transactions, updating ERP (Enterprise Resource Planning) systems such as AS400 or similar platforms
• Assist with order picking, packing, and preparing items for shipment or restocking using RF scanners, pallet jacks, forklifts, and other warehouse equipment
• Coordinate shipping logistics including shipping & receiving, load & unload activities, and international trade compliance when applicable
• Maintain accurate records of all returns, stock movements, and inventory adjustments
• Support warehouse operations by stocking, packaging, and organizing inventory efficiently

Experience

• Warehouse: 1 year (Required)
• Ability to commute Houston, TX 77032 (Required)
• 1 year prior experience in warehouse operations or distribution centers (preferred)
• Assembly Line experience (preferred)
• Familiarity with warehouse management systems
• Knowledge of inventory management software and shipping logistics processes
• Hands-on experience with order fulfillment,
• Strong attention to detail with basic math skills for inventory counts and data entry accuracy
• Excellent customer service skills to address internal teams or external partners effectively
• Ability to follow safety protocols related to warehouse equipment such as forklifts and trade compliance regulations
• Experience working with LED lights
• Minor electrical experience (preferred)
• Attention to Detail

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• 40 hours per week
• Day shift
• Monday to Friday
• 8:00a.m - 4:30 p.m

Education:

• High school or equivalent (Preferred)

Join us to be part of a vibrant team dedicated to delivering top-tier lighting solutions while advancing your career in a fast-paced warehouse environment!

Pay: $17.00 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person