RMC Collection Executive

Role & responsibilities :

• Follow up with customers for outstanding payments and overdue invoices.
• Maintain and regularly update the customer outstanding / ageing report.
• Coordinate with Sales, Billing, Accounts, and Plant teams regarding customer accounts.
• Visit customer sites and offices for payment follow-up and collection.
• Ensure timely collection as per agreed credit terms and payment schedules.
• Share invoices, statements of accounts, payment details, and supporting documents with customers.
• Identify delayed payments and escalate critical outstanding cases to management.
• Coordinate with customers regarding invoice disputes, deductions, credit notes, debit notes, and reconciliation issues.
• Maintain proper records of collection commitments and follow-up status.
• Prepare daily/weekly collection reports and submit them to management.
• Monitor customer credit limits and inform management about potential collection risks.
• Coordinate with the Sales Team for recovery of long-pending outstanding amounts.
• Ensure timely updating of received payments in coordination with the Accounts Department.
• Maintain professional relationships with customers while ensuring timely recovery.
• Perform other collection and commercial activities assigned by management.

Preferred candidate profile :

• Graduate in B.Com / M.Com / BBA / Finance or equivalent.
• 25 years of experience in collections, receivables, accounts, or commercial operations.
• RMC / Construction / Infrastructure industry experience will be preferred.
• Strong knowledge of customer outstanding and ageing analysis.
• Good communication, negotiation, and follow-up skills.
• Comfortable with customer/site visits for payment collection.
• Good knowledge of MS Excel and accounting/ERP software.
• Ability to handle multiple customers and follow-ups independently.
• Strong interpersonal skills and a result-oriented approach.
• Candidate should be willing to travel within Mumbai / Thane / Navi Mumbai / surrounding areas, as required.