Roadside Assistance Tech Day Shift

About the Role: PAL OF DALLAS LLC is looking for a dependable and skilled Roadside Assistance Technician to join our day shift team in Carrollton, TX! This is a great opportunity to put your mechanical know-how to work helping drivers get back on the road safely and quickly. If you thrive in a fast-paced, hands-on environment and love being the hero of someone's bad day, we want to hear from you!

Responsibilities:

• Respond to roadside service calls including jump starts, tire changes, lockouts, and fuel delivery
• Perform on-site vehicle assessments and provide basic mechanical assistance
• Operate towing and recovery equipment safely and efficiently
• Communicate with dispatch to coordinate service calls and routing
• Maintain accurate service records and document each job completed
• Ensure service vehicle is properly stocked, maintained, and road-ready at all times
• Deliver exceptional customer service to stranded or distressed motorists

Requirements:

• Prior experience in roadside assistance, towing, or automotive service preferred
• Valid driver's license with a clean driving record
• Ability to operate light-duty tow trucks or service vehicles
• Basic mechanical knowledge and hands-on troubleshooting skills
• Strong communication skills and a customer-first attitude
• Ability to work independently and manage time effectively in the field
• Physical ability to lift equipment and work outdoors in varying weather conditions

About Us: PAL OF DALLAS LLC is a trusted roadside assistance and transportation services provider serving the greater Dallas-Fort Worth area, including Carrollton, TX. Our customers count on us for fast, reliable, and friendly service when they need it most. We take pride in building a team of dedicated professionals who are passionate about helping others and growing their careers in the automotive services industry.