Roadside Assistance Technician

Job Overview

We are seeking a motivated and skilled Roadside Assistance Technician to join our dynamic team. In this vital role, you will provide prompt and professional support to drivers in distress, ensuring their safety and getting them back on the road quickly. Your expertise in vehicle maintenance, mechanical systems, and customer service will be essential to delivering exceptional roadside solutions. This position offers an exciting opportunity to work outdoors, troubleshoot a variety of vehicle issues, and make a real difference in drivers’ lives every day.

Responsibilities

• Respond swiftly to roadside assistance calls, assessing vehicle issues on-site and determining appropriate solutions
• Perform mechanical repairs such as tire changes, battery jumps, fluid top-ups, and minor engine fixes using hand tools and power tools
• Utilize schematics and technical manuals to diagnose mechanical and electrical problems with vehicles, including diesel engines and automotive electrical systems
• Conduct manual handling of heavy equipment, spare parts, and tools safely while adhering to all safety regulations
• Use diagnostic tools like ohmmeters to troubleshoot electrical systems accurately
• Maintain detailed records of service activities, parts used, and repairs performed for each incident
• Ensure compliance with safety standards during all repair procedures and vehicle operations

Experience

• Proven experience in vehicle maintenance, repair, or automotive service roles with a focus on roadside assistance or mobile repair services
• Strong mechanical knowledge across various vehicle systems including diesel mechanics and electrical components
• Hands-on experience with hand tools, power tools, welding equipment, schematics reading, and mechanical repair techniques
• Familiarity with maintenance, repair, and operations (MRO) practices within automotive or fleet environments
• Knowledge of safety regulations related to manual handling, vehicle repairs, and roadside assistance operations
• Excellent customer service skills with the ability to communicate clearly and professionally under pressure
• Experience working with automotive electrical systems and using diagnostic instruments such as ohmmeters is highly desirable

Pay: From $25.00 per hour

Expected hours: No more than 50.0 per week

Work Location: On the road