Roadside Assistance Technician

About the role

As a Roadside Assistance Technician, you'll be the friendly face and expert hands helping motorists get back on the road. You'll respond to callouts across Sydney, diagnosing and resolving minor mechanical, battery, electrical, and lockout issues onsite.

Key responsibilities

• Responding to breakdowns and emergency roadside callouts
• Jump-starts, battery replacements, tire changes, fuel top-ups, and lockout support
• Diagnosing vehicle faults and advising on next steps
• Providing exceptional customer service in often stressful situations
• Accurately reporting service outcomes and maintaining stock and tools

About you

• Automotive mechanical and or Roadside Assistance experience
• Current valid driver's licence (manual licence highly regarded)
• Great communication and problem-solving skills
• Self-motivated with a calm, professional demeanor

About us

We're passionate about keeping people moving. As provider of roadside assistance and vehicle support services, we take pride in delivering fast, reliable, and compassionate help when it's needed most. With a strong team culture, state-of-the-art systems, and a customer-first approach, we're expanding our technician crew in Sydney to keep up with growing demand.