Roastery Assistant - Underground

Are you a reliable and hardworking individual who loves coffee?

At Underground Coffee, we roast fresh, bag fresh, and deliver fresh across New Zealand—from the top of the North Island to the bottom of the South.

When you join us, you'll be supported by a passionate and experienced team. Drawing on years of experience helping create some of New Zealand's most iconic café experiences, we're committed to helping our customers stand out, grow, and thrive in a competitive market.

Be part of a bold, energetic brand that's passionate about great coffee and great partnerships.

A little more on this exciting opportunity:

We’re looking for a Roastery Assistant to support the day-to-day operations of our roastery and help deliver exceptional coffee to customers across New Zealand.

In this hands-on role, you'll assist with the end-to-end coffee production process, ensuring orders are packed accurately, production runs smoothly, and customer delivery requirements are met. You'll play an important part in maintaining product quality, managing workload priorities, and supporting the wider team to achieve operational excellence.

We're seeking someone who is proactive, reliable, and thrives in a fast-paced environment. A strong customer service mindset, great communication skills, and a willingness to roll up your sleeves and help wherever needed are essential. If you're a team player who takes pride in getting the details right and enjoys working as part of a passionate crew, we'd love to hear from you.

About You:

• Enjoys an active role and is comfortable supporting a range of tasks
• Previous warehouse, production, or logistics experience preferred, but not essential
• Physically fit and capable of lifting up to 20kg safely
• Strong attention to detail with good organisational and time management skills
• Able to work both independently and collaboratively within a team environment
• Holds a full, clean driver’s licence
• Forklift certification is advantageous, but not essential

This is a permanent, Full-time position working 40 hours per week.

A full, clean driver’s licence is required for this role. Due to the physical nature of the position, a good level of fitness is essential, as the role involves regular lifting and handling of coffee sacks and other production-related materials.

Who doesn’t love a perk!

• Drink as much free coffee as you like at work
• 250g of beans to take home weekly in addition to online staff discounts for our products
• A free and confidential Employee Assistance Program
• A $200 wellbeing voucher
• A 12-week company paid parental leave policy
• Structured development plan to support you on your journey

Diversity at Underground

Underground is committed to being an inclusive organisation where all people feel valued, respected, and engaged. We pledge a commitment to:

• Building an inclusive team and community who represent all groups in society.
• Empowering our people to continuously improve the way we work and promote equity.
• Removing barriers and the influence of bias.
• Creating a safe environment where we’re encouraged to speak out against discrimination in any form.
• Cultivating a sense of belonging by encouraging our people to fearlessly bring their whole selves to work.

So, if coffee is your thing and you thrive in a fast-paced environment and are keen to collaborate with local coffee enthusiasts, then we’d love to hear from you.

Apply by clicking the link below - please include a personalised cover letter explaining why you would like to join our team.