Roll Out Specialist

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

In this role, you will be responsible for supporting Pharmacy Store teams in Quebec as they transition to the new application. You will provide hands-on implementation support, training, and validation activities to ensure each application user is fully operational on the new system.

You will work closely with various teams, operations leaders, and technical support teams to ensure a smooth and successful application launch at each location.

Job Description:-

Mandatory skills and experience:

• Strong written and verbal bilingual (French, English) proficiency.
• Strong ability to train and support staff during application transition. Excellent analytical and problem-solving skills.
• Help teams in validating application flow, troubleshoot issues with other support/technical teams.
• Must have ability to travel frequently across Quebec to support application implementations ( ~ 80% travel)
• Flexibility to work evenings, weekends, and variable schedules depending on store conversion timelines
• Valid driver’s license and access to a reliable vehicle
• Strong organizational skills and attention to detail when documenting processes and implementation activities
• Strong Communication, Interpersonal and Stakeholder management skills.
• Ability to work independently and adapt quickly in a fast-paced rollout environment

Preferred Skills

• Experience working in retail pharmacy environments.

Familiarity with pharmacy management systems will be considered a strong asset and recommend adding a percentage of travel to this (e.g. 80-100%).

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.