Roofing Operations Cordinator

1. Roofing Operations and Scheduling

• Coordinate daily schedules and job assignments for residential roofing crews.
• Maintain project calendars and track job progress from scheduling through completion.
• Coordinate start dates, installation timelines, and completion targets.
• Communicate schedule changes, delays, and project updates to the appropriate team members.
• Help resolve scheduling conflicts and unexpected operational issues.

2. Materials and Supplier Coordination

• Coordinate roofing material orders, deliveries, and supplier communications.
• Confirm that required materials are available before scheduled installation dates.
• Follow up on delayed, missing, or incorrect deliveries.
• Track material usage and help minimize waste, unnecessary expenses, and job delays.
• Maintain organized records of material orders and supplier commitments.

3. Homeowner Communication and Customer Service

• Communicate professionally with homeowners regarding project schedules, progress, and updates.
• Confirm project dates and coordinate any necessary schedule adjustments.
• Respond to customer questions and direct technical or complex issues to the appropriate team member.
• Follow up on outstanding customer concerns and ensure they are addressed promptly.
• Help provide a smooth, professional customer experience throughout each roofing project.

4. Cost Tracking and Profitability

• Track project expenses, invoices, material costs, and other job-related costs.
• Maintain accurate project cost records and update internal spreadsheets or tracking systems.
• Compare actual costs against estimates or budgets and flag potential overruns.
• Assist with invoice review, expense documentation, and payment tracking.
• Identify opportunities to reduce waste, improve efficiency, and increase project profitability.
• Prepare basic operational and cost reports for management.

5. Permits, Inspections, and Documentation

• Coordinate permit applications and required inspections with the appropriate parties.
• Track inspection dates, approvals, outstanding requirements, and follow-up actions.
• Maintain organized project files, work orders, contracts, invoices, and related documentation.
• Ensure project records are complete, accurate, and easy to retrieve.
• Follow up with team members, suppliers, inspectors, and other stakeholders to keep projects moving forward.

6. Problem-Solving and Operational Improvement

• Identify potential delays, material shortages, scheduling conflicts, and cost issues before they become major problems.
• Coordinate solutions with management, field crews, suppliers, and homeowners.
• Manage multiple active projects while maintaining accuracy and attention to detail.
• Establish consistent follow-up procedures and keep outstanding tasks visible.
• Help improve internal workflows, communication, accountability, and overall operational performance.

Qualifications and Experience

• 1–3 years of experience in roofing, construction coordination, operations, project administration, or a related field.
• Basic understanding of residential roofing projects, including roof repairs, replacements, installation scheduling, and materials.
• Strong organizational skills and exceptional attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects, deadlines, and competing priorities.
• Experience tracking expenses, invoices, budgets, or project costs.
• Strong follow-up skills and the ability to take responsibility for assigned tasks.
• Effective problem-solving skills and the ability to adapt when schedules or site conditions change.
• Professional customer service skills and the ability to communicate with homeowners and vendors.
• Proficiency with basic computer applications and willingness to learn company software and procedures.

Software and Training

No specific roofing or construction management software experience is required. We are willing to train the right candidate on our systems and processes.

The successful candidate should be comfortable using email, spreadsheets, calendars, and standard office software. Training may include project scheduling, roofing operations software, cost tracking, digital documentation, and internal reporting systems as needed.

Key Skills for Success

• Organization and attention to detail
• Communication and customer service
• Scheduling and time management
• Multi-project coordination
• Cost awareness and profitability tracking
• Problem-solving and adaptability
• Accountability and consistent follow-up
• Teamwork and independent decision-making

Compensation and Benefits

• Annual salary: $50,000–$65,000, depending on qualifications and experience.
• Performance-based bonuses: Additional compensation based on company or project results, subject to the company's bonus plan.

Other benefits, if offered, will be discussed during the hiring process.

Work Schedule and Environment

• Full-time, Monday through Friday.
• Office-based position.
• Regular communication with roofing crews, suppliers, homeowners, inspectors, and management.
• May occasionally require schedule adjustments or coordination outside standard office hours to address urgent project needs.

Performance Expectations

Success in this position will be measured by the employee's ability to:

• Keep roofing jobs properly scheduled and moving forward.
• Coordinate materials and deliveries to minimize avoidable delays.
• Maintain accurate cost records and support project profitability.
• Ensure permits, inspections, invoices, and project files are tracked appropriately.
• Provide timely, professional communication to homeowners and internal teams.
• Follow up consistently on outstanding tasks and resolve issues proactively.
• Improve operational organization, efficiency, and customer satisfaction.

Why Join Our Team?

This is an opportunity to play an important role in a residential roofing company where organization, accountability, teamwork, and customer satisfaction matter. You will work closely with management and field teams, help improve daily operations, and contribute directly to the successful completion and profitability of roofing projects.

We value people who take initiative, communicate clearly, solve problems, and follow through on their commitments.

How to Apply

Interested candidates should submit a resume outlining their relevant experience in roofing, construction, operations, scheduling, administration, or project coordination.

Please include a brief description of your organizational skills, experience managing multiple tasks or projects, and interest in residential roofing operations.

We look forward to meeting candidates who are ready to help our roofing operations run efficiently and deliver excellent results for our customers.

Pay: $22.00 - $30.00 per hour

Expected hours: 40.0 per week

Work Location: In person