Roofing/Siding Sales Representative

Summary: To sell the company’s services to the public so as to generate a quality product for the customer and profit for the company.

Job Responsibilities

Communication:

• Maintains regular communication with the President, General Manager, Sales Manager, staff and field personnel, working cooperatively to develop methods and systems that are most effective for growing the business.
• Maintains company reputation of integrity and professionalism by communicating with customers in a professional manner, being punctual for appointments, returning phone calls promptly, etc.
• Assures that all necessary information pertaining to jobs is communicated to crew leaders as necessary (i.e. job colors, job scopes, scheduling, billing, etc.)
• Maintains open communication with Project Managers and Operations Manager, in order to remain knowledgeable of jobs and teams.
• Communicates with all employees in a positive and respectful manner.
• Set and achieve goals for sales volumes, closing rates and gross profits.

Sales and Estimating Responsibilities

• Attends all sales appointments on time.
• Prices new opportunities within 48 hours of the onsite visit with prospect using Company’s production rates.
• Returns incoming phone calls in a professional manner and within 8 business hours of call.
• Provides product differentiation to customer throughout selling process (assists customer in understanding exactly what they are paying for and why it is a superior product.)
• Effectively sells the company’s services to the customer in a competitive atmosphere by understanding the customers’ needs and selling to satisfy those needs.
• Helps jobs stay “happy and under budget.” Visits jobs sold as needed to maintain relationship with customers and crew.
• Maintain consistent follow-up procedures on all open bids. Get’s a “yes” or a “no” on all bids.
• Strive to target and market the most profitable jobs.
• Prioritizes work and actions in order to achieve established sales goals.
• Maintain closing % of at least 34%
• Develops a well thought out prospecting plan focusing on generating leads for the company.
• Participates in networking groups to establish business relationships and promote company.
• Stays current with market technology and trends.
• Utilizes all the tools and technology required by the company to maintain a smooth process. (i.e. CRM, CompanyCam, and other software programs)

Management Team Responsibilities.

• Demonstrates positive leadership through all actions with all employees.
• Attends all meetings on time.
• Works the necessary hours per week in order to perform all duties and responsibilities in a timely manner.
• Assists in the development and implementation of new systems, helping to maintain and increase the company’s profitability and organization as it changes and grows.
• Assists in problem solving and implementing solutions.
• Participates in planning company growth and development and supports company mission by following through on initiatives.

Behaviors and Habits needed to be successful:

• Integrity
• Honesty
• Genuinely a nice person that cares
• Flexibility and adaptability
• Time and task management, prioritizing
• Relationship building
• Influence and perseverance
• Ability to close

Reporting and Accountabilities required of this role:

• Weekly Sales Meeting – report on progress of ongoing bids, won deals, weekly schedules, assisting with customer issues.
• Other weekly meetings as required – sales, marketing, operations, management, etc.
• Customer Appointments – good communication, timely response, on-time appointments, flexibility, the “Henderson Experience”.

Compensation and Benefits:

• This is a commission-only position and hours may be flexed. The expectation is to work a minimum of 40 hours each week and be available to correspond with management and team members Monday – Friday, between approximately 7:00AM – 5:00PM.
• Uncapped commission
• Health insurance
• Dental insurance
• Vision insurance
• 401K Retirement plan with company match