ROOM ATTENDANT

**This is an hourly hotel room attendant's position at the award-winning Holiday Inn Express & Suites Orlando East - UCF Area, Orlando Florida. The hotel is consistently in the Top Ten on TripAdvisor.

ESSENTIAL FUNCTIONS** :

1.         Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations.  To include but no limited to:

- Picking up trash

- Changing linen and making the bed

- Cleaning entire bathroom

- Sweeping and dusting guest room

- Cleaning the windows and balcony (80%)

 

2.         Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations. (5%)

 

3.         Receive assigned section, keys, supplies and any priority room requests from the Senior Housekeeper. Turn in keys and  unused supplies at end of shift. (5%)

 

4.         Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. (5%)

 

5.         Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turn in articles left in room. (3%)

 

NON-ESSENTIAL FUNCTIONS :

 

**1.         Coordinate with Housekeeping Supervisor on work priorities and provide assistance when needed. (2%)

2.         Nonsmoking candidates only.**

 

 

 

 

 

Knowledge and Skills :

 

Education: No formal education required

 

Experience: Prior housekeeping experience desirable

 

Skills and Abilities:

Must have the ability to clean rooms during an eight-hour working day

Self-starting personality with an even disposition

Ability to meet standards of appearance

Can communicate well with guests

 

No. of employees supervised:   None

  Travel required:     None

  Hours Required:    Scheduled days and times may vary based on need