Room Attendant

Nestled in a quiet cul-de-sac in the heart of Mayfair, St. James's Hotel and Club is a timeless sanctuary where British heritage meets contemporary luxury. Since its inception in 1857 as an elite gentleman’s club, it has served as a sophisticated "home away from home" for diplomats, authors, and stars of the silver screen.

Stepping through its doors, you leave the bustle of London behind for an atmosphere of refined intimacy. The hotel is renowned for its modern English elevated cuisine by Executive Chef William Drabble, whose menus celebrate the finest seasonal British ingredients with meticulous technique. The collection of suites feels more like private residences than hotel rooms, many featuring rare private terraces overlooking the St. James’s skyline.

What truly defines the "St. James’s story" is its blend of history and heart. Whether you are sipping a signature cocktail in the elegant bar or enjoying the celebrated Masterpiece Afternoon Tea, you are participating in a legacy of hospitality that has spanned over 160 years. It remains a hidden gem for those who seek the quintessential London experience: discreet, opulent, and utterly unforgettable.

We are seeking a dedicated and detail-oriented Room Attendant to join our housekeeping team and uphold the highest standards of cleanliness and presentation.

The Role
As a Room Attendant, you will play a vital role in ensuring our guests enjoy a flawless and comfortable stay. You will be responsible for maintaining guest rooms and public areas to the highest luxury standards, reflecting the our quality assurance standards.

Key Responsibilities

• Clean and service guest rooms, suites, and bathrooms to 5-star standards
• Ensure all rooms are immaculately presented, including bed-making and replenishment of amenities
• Report maintenance issues promptly and accurately
• Handle guest belongings with care and integrity
• Follow health, safety, and hygiene procedures at all times
• Deliver discreet, courteous, and professional service when interacting with guests
• Maintain linen rooms and housekeeping trolleys in an organised manner

What We Offer

• 50% off from room and F&B outlets for friends and family
• Continuous training and development for all staff of all levels
• TFL monthly travel card for zone 1 -2 paid after successful completion of probation
• Staff meals provided on shift
• Discretionary service charge
• Laundry service all formal uniform
• Introduce a friend scheme
• Employee Assistance Programme
• Holiday entitlement for full time is 28 days per year, including public and bank holidays

If you are passionate about cleanliness, presentation, and delivering exceptional guest experiences, we would love to hear from you. Please submit your CV and a brief cover letter.

INDBOH