Room Attendant

Be part of something exciting from the very beginning! Hampton Inn & Suites by Hilton is a brand-new hotel in the heart of the charming and historic City of Intercourse, PA, and we’re looking for passionate, service-minded individuals to join our team.

Whether you're experienced in hospitality or eager to start a new career in a dynamic, guest-focused environment, we invite you to grow with us. Our team members are the heart of our hotel, and we're committed to creating a workplace that’s as warm and welcoming as the experience we provide our guests.

We are currently hiring for the position of Room Attendant.
This role plays a vital part in delivering the exceptional service Hampton is known for. The ideal candidate will be detail-oriented and dedicated to maintaining the cleanliness and overall appearance of guest rooms and public areas. A strong commitment to service and creating a welcoming environment for all guests is essential.

Responsibilities

· Provide the highest quality of service to the customer at all times.

· Ensure guest satisfaction through room cleanliness and attention to guest needs.

· Clean 16 rooms per day following the Housekeeping Guidelines within an eight-hour work day while maintaining established standards.

· After proving ability to increase workload, clean extra guest rooms to receive additional compensation.

· Check fixtures, television, and heating/cooling equipment for proper operation.

· Set heating/cooling equipment and radio on proper settings.

· Inspect room for maintenance needs and report on maintenance service requests.

· Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as assigned.

· Log rooms cleaned on daily housekeeping Assignment report.

· Fold terry and linen while waiting for rooms.

· Clean, organize, and restock cart and Van at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles)

· Maintain cart, linen room, van and vacuum cleaner cleanliness. Turn in key, radio and room status report to Housekeeping Supervisor.

· Know how to operate laundry equipment and maintain public area cleanliness.

· Must wear proper uniform at all times in accordance with the Standards of Appearance.

· Have a thorough knowledge of emergency procedures.

· Practice safety standards at all times.

· Be able to move luggage, packages, or furniture weighing up to 40lbs.

· Employee must adhere to all work rules, procedures, and policies established by the company in the employee handbook.

· Employee must perform other duties as assigned, of which the employee is capable.

Skills

• Previous experience in custodial or hotel housekeeping is preferred.
• Strong attention to detail with the ability to clean thoroughly and efficiently.
• Knowledge of industrial cleaning techniques and floor care methods is advantageous.
• Excellent time management skills to complete tasks within designated timeframes.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Strong communication skills to interact effectively with guests and team members.
• A commitment to providing outstanding hospitality service.

Join our team as a Room Attendant and contribute to creating memorable experiences for our guests through your dedication to cleanliness and service excellence.

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off

Work Location: In person