Room Attendant

Room Attendant

Middletown Hotel Management is committed to distinctive quality and unparalleled customer service in all aspects of our business; as part of the team, you will discover that the pursuit of excellence is truly a rewarding aspect of your career! Our major focus for the business is in the Cincinnati, Columbus, and Dayton areas with mid-high levels hotel chains such as Hilton, IHG, and Marriott. So take your pick of not only location but also a brand of hotel that you can see yourself having longevity and a passion for.

We are excited to see that you are interested to be a part of our progressive team. If you believe that you can contribute to the achievement of our goals and to the bottom line of success and share your commitment to our mission statement, please apply now!

Position Overview

We are looking for a dedicated and detail-oriented Room Attendant to join the Housekeeping team at Middletown Hotel Management. In this role, you will be responsible for cleaning and maintaining guest rooms and assigned areas to the highest standards of cleanliness and presentation, creating a welcoming and comfortable environment for every guest.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Responsibilities

• Clean and maintain assigned guest rooms in accordance with hotel and brand standards
• Maintain a clean and fully stocked housekeeping cart at all times
• Follow appropriate entry requirements for all guestrooms
• Use only hotel-approved cleaning agents and follow proper handling procedures
• Record room status on the assignment sheet and update codes by phone
• Report any damage, hazards, or maintenance needs in guest rooms to the supervisor
• Ensure all guest rooms are secured at all times
• Keep chute rooms and linen rooms clean, neat, and secured
• Follow the hotel's lost and found procedures
• Sign in and sign out all assigned keys daily

Qualifications

• Prior housekeeping or cleaning experience preferred
• Ability to communicate effectively with guests and team members
• Strong written communication skills to mark completed rooms on daily paperwork.
• Ability to stand and walk for extended periods
• Ability to lift up to 30 pounds individually; ability to assist in moving heavier loads with team support
• Requires manual dexterity to operate cleaning equipment and supplies
• Ability to visually inspect rooms for cleanliness and to identify guest belongings left behind
• Ability to work in a physically demanding environment with varying temperatures

Middletown Hotel Management is an Equal Opportunity Employer