Room Service Order Taker

Your ability to provide outstanding guest service through efficient order taking is paramount. Guests may have specific dietary preferences or unique requests that require clear communication to the kitchen staff. This includes allergies, food restrictions, or any specific instructions they might have. Your coordination skills will play a vital role in ensuring that orders are delivered promptly and accurately. Timeliness is key as guests expect their meals to arrive fresh and hot within an expected time frame. Maintaining effective communication between the kitchen staff and delivery team will be essential in achieving this goal.

Four Seasons Hotel Riyadh: Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.

Area of responsibility is IRD Food & Beverage: The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests. Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.

SPA and Wellness: Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness center. Complementing this luxurious setting is our Spa department, boasting a diverse and dedicated team of 25 colleagues, all united in their mission to provide exceptional service to our esteemed guests.

Desired Candidate Profile

Knowledge and Skills: High school education or equivalent experience. Minimum one year food service or related work. Ability to communicate professional and accurately via telephone. English & Arabic Language is a must.