Rostering Manager

If you are passionate about social impact and love working with people, we want to hear from you.

What would I be doing?

As the Rostering Manager leading the Rostering and After-Hours Response Teams to provide reliable and responsive disability support services including supporting workforce planning, roster coverage, service continuity and supporting after hours operations.

This could include:

• Leading, coaching and developing team members to ensure a strong performance across the team.
• Ensure rostering practices are applied consistently to support compliance with Fair Work Act, the Social, Community, Home Care and Disability Services Industry Award (SCHADS Award), organisational policies and other relevant industrial requirements, escalating risks where required.
• Oversee the After-Hours Response Service, ensuring incidents and operational issues are responded to consistently and appropriately escalated when needed to support safe and high quality service delivery.
• Work closely with local service delivery and recruitment teams and others to understand workforce needs, improve roster coverage and support workforce planning.
• Provide leaders with timely information and reporting around client rostering, incident reporting, workforce availability, roster coverage, after hour trends to support organisational decision making.

Why work with CPL?

This could include:

• Competitive salary.
• Great opportunities for career growth and development.
• Salary packaging up to $15,900 per year (for full-time & part-time employees).
• Work as part of a supportive and person-centred team.

What you’ll need

This could include:

• A passion for people and a focus on great customer service.
• A commitment to working together to deliver great outcomes.
• Great listening and respectful communication skills.
• NDIS Worker Screening Check

About CPL

For over 75 years CPL has been partnering with people with disability and their families to create meaningful change.

Our mission is an inclusive society for all people where everyone has the same opportunities to participate, contribute and belong.

We are a leading registered community support provider across Queensland and Northern New South Wales.

Inclusive Employer

At CPL, you are welcome here. Inclusion is part of how we work every day. We are intentional in building a workplace that reflects the diverse communities we support every day. Visit our careers page to learn more.

Apply now

Click Apply to get started! 
For questions, contact our recruitment team at [email protected]

• Rostering Manager