Rota Support Coordinator

Are you a highly organised and proactive individual with a passion for making a difference? Autism Together is seeking a dedicated Rota Support Coordinator to join our central team. In this vital role, you will be at the heart of our operations, ensuring our Supported Living and Residential services are always staffed to provide the highest quality of care for the people we support.

Your primary responsibility will be the efficient scheduling and coordination of cover for staff absences, utilising our team of relief workers and existing employees, and engaging agency staff when necessary. You will be instrumental in managing staff availability, publishing shifts, and ensuring compliance with all regulatory requirements. This position offers a fantastic opportunity to contribute to a leading charity dedicated to supporting brighter futures for autistic people.

Key duties include:

• Maintaining accurate records on our computerised staffing system, including rotas and overtime.
• Liaising with managers to understand staffing needs and accommodate last-minute changes.
• Managing agency cost control through invoice checking and authorisation.
• Serving as a key point of contact for staff regarding rota-related inquiries.
• Ensuring compliance with company policies and relevant legislation like the Working Time Directive.

Hours of work: 22 Hours & 30 minutes per week- This is a fixed Term, Time frame TBC

About The Role

As a Rota Support Coordinator, you'll experience a dynamic and rewarding role where no two days are the same. Your day-to-day will involve proactive problem-solving, managing ad-hoc vacancies, and being the crucial link between our support staff and management. You are the calm in the storm, ensuring seamless cover and maintaining the high standards of care Autism Together is known for. This position offers excellent growth opportunities, allowing you to develop supervisory skills, deepen your understanding of resource management in the care sector, and contribute to strategic staffing solutions. You'll be part of a supportive team, making a tangible impact on the lives of autistic adults by ensuring they receive consistent, reliable support from a well-organised workforce.

Required Criteria

• Numeracy and Literacy (e.g., Maths & English GCSE)
• Knowledge of Care Standards
• Experience in Rota management and maintenance
• Knowledge of electronic databases and Microsoft office
• Excellent oral and written communication
• Ability to work flexibly and cope with rapidly changing scenarios
• Proven team player
• Experience working to tight deadlines
• I.T. skills (Microsoft PowerPoint, Databases)
• Ability to work in a high-pressured environment
• Commitment to the organisation's values
• Commitment to continuous professional development and training
• Subject to a basic DBS check
• GCSE Maths and English Grade 4/C or above or equivalent

Desired Criteria

• Management Qualifications (willing to work towards QCF Level 3 or equivalent in Leadership and Management)
• Qualifications in Health and Social Care Level 3 (willing to work towards QCF, NVQ)
• Excellent knowledge and understanding of people on the autism spectrum
• Experience in Staff and Performance Management
• Experience in Staffing deployment (Relief, agency and overtime)
• Experience of working with people with autism in a care or vocational setting
• Experience of using Quality Assurance systems
• Ability to Drive/ Access to car

Skills Needed

Performance Management, Planning & Scheduling, Problem Solving, Microsoft Office Suite, Supervisory Skills, Flexibility and Adaptability, IT skills, Manpower planning, Working Under Pressure, Teamwork, Communication, Numeracy and Literacy, Time Management, Ability to support clients with learning disabilities and/or complex needs, Experience working with vulnerable people

About The Company

Founded in Wirral in 1968 by a group of concerned parents, the organisation currently employs more than 900 staff, supporting over 400 adults and many more families, through services across Wirral and Cheshire.

The charity provides residential care, supported living, day services, advice and support, along with specialist autism training. Autism Together also has two farms, a woodland, three cafés, and a rock band led by the people we support.

Autism is a lifelong condition, which affects each person uniquely. It can affect a person’s ability to form relationships, to communicate, and to understand the world around them.

Autism Together aims to provide an exceptional service to autistic people, using collaboration and experience to improve their skills and opportunities, and build brighter futures for every person we support.

Company Culture

The majority of our autism services are based in locations across Wirral, and around 87% of our staff live in Wirral too.

Our charity’s Mission is to help autistic people develop to their full potential, while educating and developing the community around them.

The autistic adults our staff support learn diverse skills and join in a wide range of activities such as swimming, cycling, and trampolining, accessing their local communities and enjoying days out. They have the opportunity to express themselves through art, music, photography, and animation. We even have a series of podcasts created and recorded by the people we support.

This ties in with Our Values, which are:

• Be Person-Centred – we recognise that each person has the right to live their life as they determine, treating each individual as the ultimate expert in their own autism.

• Promote Learning – we focus on lifelong skill development and adapting strategies to suit individual thinking patterns and sensory needs.

• Positive Communication – we recognise that all behavior is a form of communication, so we tailor communication and support to suit the needs of each person we support.

• Be Respectful – we respect each person’s choices and preferences, while helping individuals develop to their full potential without judgment or unnecessary limitations.

• Community Connection – we seek to improve autism awareness, understanding, and acceptance, encouraging the people we support to access and be a part of their local communities

Company Benefits

We provide our staff with a well-rounded benefits package, including fully-paid induction training, enhanced overtime rates, access to the Blue Light Card, and an Employee Assistance Programme (EAP) providing 24/7 counselling and financial wellbeing advice.

There's also improved Staff Benefits:

• Recommend a Friend - £500 (subject to terms).
• Early overtime pay.
• Apprenticeships and ongoing professional development.
• Employee Health Assistance Programme.
• Long service awards.
• Support for families, including enhanced maternity/adoption pay.
• Yearly staff awards ceremony.
• Pension Scheme.
• Free enhanced DBS check.

Check out the full Autism Together Staff Benefits Booklet.

Paid sick days, Retirement plan and/or pension, Wellbeing Scheme, Employee Recognition Scheme, Culture of recognition, Staff celebration events

Salary

£14.45 per hour