Route Optimizer (OH, Batavia)

About the Role

Five Star Breaktime Solutions is a premier provider of away-from-home convenience services, committed to delivering innovative breaktime solutions that enhance the customer experience. We're seeking a detail-oriented Route Optimizer to drive efficiency across our vending and micro market operations. In this desk-based, data-driven role, you'll analyze daily performance, schedule and rebalance routes, and adjust par levels and planograms to reduce waste and maximize service quality. You'll monitor telemetry and equipment issues, resolve pricing discrepancies, and use sales and workload data to keep routes running at peak efficiency. Working closely with branch leadership, you'll identify underperforming assets, recommend service changes, and help ensure merchandisers are balanced and set up for success. This is a great fit for someone who enjoys problem-solving with data and making operations run smoother behind the scenes.

What Five Star Has To Offer

• Paid vacation, paid holidays, paid sick days.
• 401(k) retirement savings plan with company match.
• Comprehensive medical, dental, and vision insurance plans (individual and family coverage).
• Voluntary FSA, life insurance, and short/long-term disability options.
• Opportunity to support our 501(c)3 charity, Feeding the Future, Inc., which provides over 500,000 meals annually to children in need.
• Opportunities for advancement.
• Manager incentive bonus eligible.

Key Responsibilities

• Review prior-day operations and schedule vending routes to maximize delivery efficiency and customer satisfaction.
• Adjust product quantities, par levels, and planograms/price grids based on sales data to reduce waste and optimize service.
• Monitor and resolve card reader, telemetry (Vendsys/Nayax), and price/Dex mismatch issues; schedule maintenance or initiate service calls as needed.
• Maintain and evaluate asset inventory schedules; identify and flag chronic low-performing or high-service-call assets for removal, right-sizing, or format changes, with documented rationale.
• Evaluate micro market schedules and inventory based on sales velocity and shrink; rebalance route/asset assignments to maintain workload balance and service levels.
• Track merchandiser workload, units per route, and stops per day; proactively rebalance routes outside target ranges.
• Analyze route returns, stockouts, and waste by category to identify scheduling/par issues and document adjustments and outcomes.
• Participate in daily reviews and weekly one-on-ones with branch manager/RTM on KPIs and scheduling priorities.

Required Qualifications

• High school diploma or GED.
• Experience in route optimization, logistics, and/or operations management.
• Must be able to consent to a drug screen and pre-employment background check.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).

Preferred Requirements

• Bachelor’s degree preferred.
• Fleet management experience preferred.
• Compliance experience preferred.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.