Route Service Representative

Route Service Representative – 4-Day Workweek

Pay: $23.00 per hour
Schedule: Full-time, permanent | Tuesday to Friday | Four 10-hour shifts
Location: Langley, BC

About the Role

Executive Mat Service is looking for a dependable and customer-focused Route Service Representative to service an established group of commercial customers throughout the Lower Mainland.

This is a hands-on route service position that combines customer service, commercial floor mat replacement, product delivery and route driving.

Driving is one part of the role, but this is not a driving-only position. A large portion of the day is spent entering customer locations, removing used floor mats, carrying and installing clean replacement mats, delivering facility products and ensuring each customer receives accurate and professional service.

This position is well suited to someone who enjoys staying active, working independently, following an established schedule and building positive relationships with customers.

What You Will Do

• Review your daily route and customer service instructions.
• Inspect and properly load your company vehicle before leaving the branch.
• Drive an established route between commercial customer locations.
• Remove used commercial floor mats and install clean replacement mats.
• Deliver janitorial supplies and other facility-service products.
• Confirm that products, quantities and placement are accurate.
• Communicate professionally with customers and respond to service requests.
• Record completed services, product changes and customer information.
• Maintain a clean, organized and safe company vehicle.
• Follow company driving, safety and service procedures.
• Work cooperatively with the service, warehouse and office teams.

Physical Requirements

This is an active position that requires regular physical work throughout a 10-hour shift.

Candidates must be able to:

• Regularly lift, carry, roll and place floor mats weighing up to 50 pounds.
• Bend, reach, push, pull and carry products throughout the workday.
• Frequently enter and exit the service vehicle.
• Move products through commercial entrances, hallways and occasional stairs.
• Work indoors and outdoors in changing weather conditions.
• Safely perform the essential duties of the position throughout the scheduled shift.

Reasonable accommodation will be considered where applicable.

What We Are Looking For

• Valid, unrestricted Class 5 driver’s licence.
• Acceptable driver’s abstract and eligibility under the company’s vehicle insurance.
• Dependable attendance and punctuality.
• Strong work ethic and positive attitude.
• Professional communication and customer-service skills.
• Strong attention to detail.
• Ability to follow route instructions and maintain accurate service records.
• Ability to work independently and manage an established schedule.
• Comfortable performing regular physical work throughout the day.
• Previous route service, delivery, warehouse, moving, landscaping, construction or customer-service experience is an asset.
• High school diploma or equivalent is an asset.

Previous route experience is not required. We are prepared to train the right person who demonstrates reliability, physical capability and a strong customer-service attitude.

What We Offer

• Four-day workweek from Tuesday through Friday.
• Three consecutive days off each week.
• Full-time, permanent employment.
• Starting wage of $23.00 per hour.
• Extended health, dental and vision benefits.
• Life insurance.
• RRSP matching.
• Paid training and ongoing support.
• Company vehicle provided during working hours.
• Stable employment with an established Canadian-owned company.

About Executive Mat Service

Executive Mat Service is a Canadian-owned company providing commercial floor mat and facility-service programs to businesses throughout Western Canada.

Our team is guided by the values of integrity, commitment, excellence and respect. We take pride in delivering dependable service, building long-term customer relationships and operating responsibly.

Apply Today

Please submit your resume through Indeed.

Applicants should understand that this is a hands-on customer service and floor mat replacement position, not a driving-only role.

Employment is conditional upon an acceptable driver’s abstract and approval under the company’s vehicle insurance requirements.

Pay: $23.00 per hour

Work Location: In person