Route Service Sales Representative

Position Overview

Summit Industrial Supply is looking for a dependable, competitive, customer-focused Route Service Sales Representative to manage and grow an established customer route.

This is more than a delivery-driver position. Our Route Service Sales Representatives are the face of Summit Industrial Supply to our customers. You will be responsible for delivering and picking up linen and rental products, managing customer inventory, solving service issues, building strong relationships with restaurant and hospitality managers, and identifying opportunities to grow revenue within your route.

This position offers base pay plus commission, giving motivated employees the opportunity to earn more by retaining customers, increasing route revenue, and selling additional products and services.

We are a growing local company, and this position has the opportunity to develop into route leadership, service management, sales, or operations management as Summit continues to expand.

Compensation

• Competitive base hourly pay or salary
• Commission on qualifying new sales and additional route revenue
• Additional earning opportunity based on route growth and performance
• Paid training
• Advancement opportunities as the company grows

This position is designed for someone who wants their income to grow with their performance.

Key Responsibilities

• Drive an established route and provide scheduled service to Summit customers
• Deliver clean linen, towels, aprons, mats, and other rental products
• Pick up soiled merchandise and properly account for customer inventory
• Build relationships with managers, owners, chefs, and other key decision-makers
• Maintain professional, dependable, and consistent customer service
• Resolve customer concerns quickly and communicate issues to management
• Review customer inventory and par levels to prevent shortages or excessive inventory
• Identify opportunities to increase customer spending through additional products and services
• Upsell and cross-sell customers based on their operational needs
• Generate qualified sales leads from businesses located along the route
• Assist with customer retention and service agreement renewals
• Maintain accurate delivery records, inventory counts, and route documentation
• Inspect products and communicate quality concerns before they become customer issues
• Load and unload route vehicles
• Maintain a clean and professional company vehicle
• Follow all company safety procedures and applicable driving regulations
• Communicate daily with production and management regarding customer needs, shortages, changes, and upcoming opportunities

What Success Looks Like

A successful Route Service Sales Representative will:

• Keep customers happy and retain accounts
• Grow weekly route revenue
• Develop strong relationships with customer decision-makers
• Identify and close additional product opportunities
• Maintain accurate inventory and delivery counts
• Reduce customer complaints and service problems
• Communicate effectively with production and management
• Keep the route organized, efficient, and profitable
• Represent Summit Industrial Supply professionally at every stop

QualificationsRequired

• Valid driver's license with a good driving record
• Ability to meet applicable DOT requirements when required
• Ability to safely operate a commercial delivery vehicle
• High school diploma, GED, or equivalent experience
• Strong customer-service skills
• Ability to lift, carry, push, and pull products throughout the workday
• Comfortable working in a fast-paced indoor/outdoor environment
• Strong communication and organizational skills
• Dependable attendance and punctuality
• Ability to work independently without constant supervision
• Comfortable having sales conversations with customers
• Positive attitude and willingness to solve problems

Preferred

• Route delivery experience
• Customer service experience
• Outside sales or account-management experience
• Restaurant, hospitality, linen, uniform, beverage, foodservice, or distribution experience
• Experience working in a commission or performance-based compensation environment

Who We Are Looking For

We want someone who takes ownership of their route.

You should be the type of person who notices when a customer needs something before they have to call us, understands that every customer interaction matters, and sees opportunities to grow an account instead of simply dropping off product and moving to the next stop.

We are looking for someone who is:

• Competitive
• Dependable
• Organized
• Personable
• Sales-minded
• Comfortable with accountability
• Motivated by earning potential
• Willing to work hard
• Interested in growing with a rapidly expanding company

Career Growth

Summit Industrial Supply is continuing to grow throughout Colorado. Strong performers will have opportunities to advance into positions such as:

• Senior Route Service Representative
• Route Supervisor
• Service Manager
• Outside Sales Representative
• Operations Manager
• General Manager

We want employees who can grow alongside the company and eventually take responsibility for larger routes, teams, territories, and operations.

If you want a position where excellent service, hard work, and sales performance directly impact your earning potential and advancement opportunities, we want to hear from you.

Pay: $54,000.00 - $85,100.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid training
• Referral program
• Vision insurance

Work Location: In person