Route Service Technician

Job Overview

We are expanding and seeking a skilled and experienced Service Technician to join our team. The Service Technician will be responsible for providing top-notch service to customers by installing, maintaining, and repairing equipment and systems. The ideal candidate will have a strong background in field service, mechanical knowledge, and computer networking. This role is perfect for a motivated individual who is comfortable with hands-on work and is willing to learn and grow with our company.

Duties

• Perform field service calls to diagnose and repair equipment and systems, ensuring timely and effective resolution of customer issues.
• Conduct routine maintenance and inspections on equipment and systems to prevent breakdowns and ensure optimal performance.
• Utilize hand tools and specialized equipment to complete repairs and maintenance tasks.
• Troubleshoot and diagnose issues using a voltmeter and other diagnostic tools.
• Maintain a clean and organized workspace, adhering to safety protocols and best practices.
• Stay up-to-date with product knowledge and technical training to remain proficient in the field.
• Provide exceptional customer service, communicating clearly and professionally with customers and internal stakeholders.
• Collaborate with other team members to resolve issues and improve processes.

Requirements

• High school diploma or equivalent required; technical degree or certification preferred.
• Experience in the field of service technician or a related field.
• Strong understanding of mechanical knowledge and computer networking principles.
• Proficiency with computer hardware and low voltage systems.
• Ability to lift and move heavy equipment and tools.
• Familiarity with hand tools and the ability to use them effectively.
• Service technician certification or equivalent experience.
• Ability to maintain a positive and professional attitude in a fast-paced environment.
• Excellent communication and problem-solving skills.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Allentown, PA 18102 (Preferred)

Willingness to travel:

• 75% (Required)

Work Location: In person