Routing Coordinator

About Cedar Crest Dairy

Cedar Crest Dairy is a family-owned company serving customers throughout Michigan. Our Transportation team plays a critical role in getting our products safely and reliably to customers across the state. Founded by brothers Rob and Rick Becker, Cedar Crest has grown from a small operation with one truck to a thriving company that supplies grocery stores, ice cream shops, and schools with high-quality dairy products.

We value honesty, integrity, service, quality and drive, and we're looking for someone who takes pride in being part of a team and helping the operation run better every day.

$25-30/hour based on experience | Full-Time | Sunday–Thursday

Cedar Crest Dairy is looking for a Routing Coordinator to join our Transportation team in Hudsonville, MI.

This is a hands-on transportation role responsible for planning efficient delivery routes, coordinating with drivers, monitoring routes throughout the day, and solving problems as they happen. You'll use routing technology and your knowledge of transportation operations to help keep our drivers moving safely, efficiently and on schedule.

This position works Sunday through Thursday, with Sunday being a half-day. Monday through Thursday are full days, with occasional overtime as needed.

If you enjoy transportation, working with drivers, solving problems and figuring out how to make a route work better, this could be a great fit.

Why You'll Like Working Here

• Sunday–Thursday schedule
• Sunday is a half-day
• Competitive pay based on experience
• Work with an experienced transportation team
• Use industry-leading routing and transportation technology
• Be part of a company-owned delivery fleet
• Medical, dental and vision insurance effective the first of the month following your date of hire
• Company-paid Short-Term Disability and Long-Term Disability
• Company-paid Basic Life Insurance
• 401(k) with company match
• Paid time off and holidays
• Stable, family-owned company with a long-standing presence in West Michigan

What You'll Do

Plan & Optimize Routes

• Build and adjust daily delivery routes using Roadnet and other transportation technology
• Balance delivery windows, driver hours, route efficiency, vehicle capacity and customer needs
• Review routes and make adjustments to improve efficiency and on-time performance
• Help plan upcoming routes and prepare for changes in volume, staffing and customer needs

Work With Drivers

• Assign routes and daily work to drivers
• Communicate route information, changes and updates throughout the day
• Monitor driver progress and help resolve delays, route issues or unexpected changes
• Serve as a go-to resource for drivers when they need help with a route or delivery

Solve Problems

• Respond quickly to route disruptions, vehicle issues, customer changes and other transportation challenges
• Work with Transportation, Warehouse and Customer Service teams to keep deliveries moving
• Identify recurring issues and help develop practical solutions

Monitor Performance

• Track route and delivery performance, including on-time service, route hours and efficiency
• Review transportation data and identify opportunities to improve routes and operations
• Help maintain accurate transportation records and reports

Support Safe & Compliant Operations

• Help ensure routes and driver schedules comply with DOT requirements and hours-of-service regulations
• Monitor transportation systems, including ELD and GPS information
• Support a culture of safe and responsible driving

What We're Looking For

• 2+ years of experience in transportation, dispatch, routing, logistics or a related field
• Strong computer skills and ability to learn transportation software quickly
• Strong problem-solving and decision-making skills
• Excellent communication skills, particularly when working with drivers and operations teams
• Ability to stay organized and focused in a fast-paced environment
• Ability to make decisions quickly when plans change
• Comfortable working with data and using it to identify problems and opportunities

Experience That Will Help You Succeed

• Previous experience using Roadnet or similar route optimization software
• 2+ years of experience as a route delivery driver
• Previous dispatch or fleet coordination experience
• Experience with Samsara, ELD or GPS systems
• Knowledge of DOT regulations and hours-of-service requirements
• Experience working in food distribution, transportation or warehouse operations

What the Workday Looks Like

This is primarily an office-based role, but you'll be closely connected to the operation. You'll spend your day communicating with drivers, reviewing routes, watching what's happening in the field and making adjustments when things don't go according to plan.

Things can change quickly in transportation, so we're looking for someone who can stay calm, think on their feet and find a solution.

If you know transportation, enjoy working with drivers, and like solving problems, we'd love to hear from you.