Routing Manager (A2P）

Key responsibilities

• Take the lead in onboarding, evaluation and full lifecycle management of routing resources from global A2P SMS suppliers
• Assist in price negotiation and contract term discussions for routing channels
• Proactively develop direct and high-quality routing resources and continuously optimize underlying cost structure and channel stability
• Build and maintain a global overview of premium routing resources
• Conduct real-time monitoring of channel quality across all destinations
• Implement dynamic intelligent routing scheduling based on LCR strategy
• Allocate optimal cost-effective routes while ensuring customer SLA compliance and improving message delivery rate
• Establish a differentiated pricing system based on dimensions including channel quality and geographical regions
• Formulate routing operation strategies targeting core metrics such as business revenue, profit margin, traffic volume and message return rate
• Implement cross-departmental collaboration mechanism with the technical team to reduce violation rate through technical approaches including AI outbound verification

About you

• Full-time bachelor's degree or above; majors in Telecommunications, Computer Science, Information Technology or related fields are preferred

• Minimum 3 years of working experience in international A2P SMS routing operations, communication network resource management or traffic operation

• Proficient in SMPP protocol, A2P routing principles and gray-scale distribution mechanism

• Familiar with international SMS settlement rules and profit calculation models

• Strong data sensitivity and capability in data analysis and application

• In-depth understanding of the global A2P industrial chain and local regulatory compliance frameworks in different regions

• Extensive resources with international telecom operators

• Excellent business negotiation and bargaining skills

• Strong strategic thinking as a traffic operator and acute business awareness; result-oriented with strong execution capability, excellent cross-team coordination skills

• Fluency in both Chinese (Mandarin) and English