Royal Relationship Manager

HD Bank is looking for a talented Royal Relationship Managers in the following branch’s locations:

• Al Alamein El Gedida (New Alamein City) – Matruh Governorate
• Benha – Qalyubia Governorate
• Cairo Governorate (Maadi & First Settlement)
• El Arish – North Sinai Governorate
• Ismailia – Ismailia Governorate
• Sharqia Governorate (10th of Ramadan City)

Job Responsibilities:

• Providing banking products and services for the royal clients.
• Managing the relationship with the royal clients to retain existing clients and expand the existing portfolio.
• Manage the customers portfolio effectively to increase the bank’s segment profitability.
• Ensure providing prompt assistance to the Royal clients.
• Ensure customers satisfaction and aligning with the concerned bank’s functions to solve the Royal client’s complaints.
• Ensure meeting the business sales plan targets for the royal segment.
• Ensure constant contact and follow up with the royal clients to ensure providing them with the best services and financial solutions.
• Preparing and submitting the required monthly reports related to the managed portfolio.
• Follow up on the royal clients’ requests.
• Ensuring compliance with the bank's policies and regulations.

Job Qualifications:

• A relevant University degree
• Minimum 3 to 5 years’ experience in the retail banking.