RSVP Education Program Coordinator

About L.A. Works: L.A. Works unites Angelenos and inspires action to help build a more equitable LA. As the largest 501(c)(3) nonprofit organization focused entirely on volunteer action, we create and manage hands-on programs that mobilize volunteers throughout the greater Los Angeles area to address the needs of vulnerable Angelenos. We seek enthusiastic, experienced individuals who share our passion for service and civic pride.

Additionally:

• Our work matters and has a direct, positive impact on our neighbors.
• We enjoy a casual but focused office atmosphere (we roll up our sleeves and get to work).
• We work on a hybrid model, primarily remote, with occasional in-person meetings or events.
• As an organization that specifically serves the Los Angeles community, we prefer to hire candidates who live locally.

About RSVP: AmeriCorps Seniors RSVP (Retired and Senior Volunteer Program) is one of the largest volunteer networks in the nation for adults age 55 and older. Through RSVP, older adults use their time, talents, and experience to make a meaningful difference in their communities. At L.A. Works, we believe the impact of volunteering extends far beyond the hours served. RSVP Volunteers build relationships across generations, share their skills, discover new purpose, and inspire others to serve. The result is a more robust community of nonprofits, healthier and more connected volunteers, and a more engaged Los Angeles.

About the Role: The RSVP Education Program Coordinator will lead the Education programming within L.A. Works' AmeriCorps Seniors RSVP program, with primary responsibility for Adult Education/Employment Readiness and K-12 Success.

This position is responsible for the successful implementation, growth, and day-to-day management of RSVP's Education programming, including volunteer recruitment and engagement, nonprofit partnerships, Volunteer Stations, Signature Projects, customized projects, grant deliverables, and program data.

The Education Program Coordinator will work closely with the RSVP Program Director, RSVP staff, Project Leaders, volunteers, nonprofit partners, and internal L.A. Works teams to ensure that Education programming is well organized, impactful, and aligned with AmeriCorps requirements and L.A. Works' mission.

Through strong organization, communication, relationship building, and follow through, this role will help ensure RSVP meets its grant commitments while creating meaningful and positive experiences for older adult volunteers and community partners.

This position also contributes to L.A. Works' long-term goal of reaching 500,000 volunteer service hours annually by 2035.

Essential Job Functions

The following list is not comprehensive; it is intended to provide a representative summary of the position's primary responsibilities. Incumbents may not be required to perform all roles listed and may be required to perform additional, position-specific tasks.

Program Operations

• Maintain a positive and collaborative team culture focused on accountability, continuous improvement, and meaningful community impact.
• Strengthen RSVP program operations by supporting consistent processes, clear communication, and effective coordination among staff, volunteers, and partners.
• Support the successful delivery of customized RSVP volunteer projects and other program activities that engage older adult volunteers.
• Manage grant-related documentation, prepare reports and supporting materials, and provide timely updates and information to the RSVP Program Director for final review and submission.
• Lead RSVP Adult Education and RSVP K-12 Tutoring recruitment efforts in collaboration with the Outreach Coordinator.

Program Management

• Lead for Education RSVP programming by overseeing implementation, grant deliverables, performance goals, and day-to-day execution.
• Monitor progress toward RSVP goals and ensure activities remain aligned with AmeriCorps requirements and L.A. Works' mission.
• Identify challenges, recommend solutions, and communicate progress, risks, and opportunities to ensure successful grant implementation.
• Oversee the recruitment, placement, engagement, and retention of at least:
• 80 RSVP volunteers in K-12 Success
• 175 RSVP volunteers in Adult Education/Employment Readiness
• Lead and manage 7 Adult Education Signature Projects readiness workshops hosted by you or dedicated and trained L.A. Works volunteers (Project Leaders) virtually or at our partner sites with nonprofit organizations in L.A. County.
• Maintain or develop new relationships with at least:
• 12 Adult Education partners
• 5, K-12 nonprofit organization partners with current and active signed MOUs
• Plan and lead 5 RSVP customized projects.
• Collaborate with L.A. Works' FAVE Program to develop and support intergenerational programming and volunteer opportunities.

Data and Volunteer Stations

• Prepare grant report data for Education with supporting documentation, ensure information is accurate and complete, and provide timely updates to the Director of RSVP for review, approval, and submission to AmeriCorps.
• Train and support Project Leaders on data entry practices, documentation requirements, and procedures that promote data accuracy and consistency.
• Manage Volunteer Station agreements and ensure required documentation including MOU is maintained.
• Support Volunteer Stations in creating meaningful volunteer opportunities and addressing operational needs.
• Monitor Volunteer Station engagement and identify opportunities to strengthen partnerships and volunteer experiences.

What Success Looks Like

Grant Performance: Grant goals, deliverables, and volunteer engagement targets are achieved; challenges are identified early and addressed proactively.

Program Operations: RSVP activities run smoothly, with clear processes, strong communication, and effective coordination among staff, volunteers, and partners.

Data & Reporting: Data is accurate, complete, and timely; grant reports and supporting documentation are prepared and submitted on schedule.

Volunteer Stations: Volunteer Stations receive consistent support, maintain strong relationships with L.A. Works, and provide meaningful opportunities for RSVP volunteers.

Continuous Improvement: Program systems and workflows are regularly reviewed and improved to strengthen consistency, efficiency, and volunteer experience.

Communication & Accountability: It is the Education Program Coordinator’s responsibility to report to the Director of RSVP for regular updates, accurate information, and early notice of challenges, risks, or opportunities.

Team Culture: A collaborative, positive team environment is maintained where staff feel supported, valued, and connected to L.A. Works mission and the RSVP Program.

What You'll Bring

• A collaborative, humble leadership style with the ability to receive and apply feedback.
• A positive, service-oriented approach with strong interpersonal skills and the ability to build relationships with people from diverse backgrounds.
• Sound judgment, strong problem-solving skills, and the ability to make thoughtful decisions.
• A motivated self-starter who takes initiative, identifies next steps, follows through, and works effectively with limited day-to-day oversight.
• Strong written and verbal communication skills, including the ability to communicate clearly with staff, volunteers, partners, and internal teams.
• Excellent organizational skills and attention to detail, with the ability to manage multiple projects and competing priorities.
• The ability to handle sensitive materials and confidential information with professionalism and discretion.
• A flexible mindset with curiosity, a willingness to learn, and a commitment to continuous improvement.
• A genuine commitment to L.A. Works' mission and values.

Key Qualifications

• Bachelor's degree or equivalent professional experience in education, nonprofit management, public administration, or related field.
• Progressive experience managing community programs, volunteer programs, partnerships, or grant-funded initiatives, including experience supervising and developing staff.
• Demonstrated experience building and maintaining relationships with nonprofit organizations, community partners, or other stakeholders.
• Experience managing partnership agreements, MOUs, or similar collaborative relationships preferred.
• Familiarity with AmeriCorps Seniors RSVP, AmeriCorps programs, or other grant-funded programs, including compliance and reporting requirements, strongly preferred.
• Strong communication, relationship-building, and organizational skills.
• Experience using data systems, CRMs (such as Salesforce), and reporting tools to track program activities and measure impact.

Additional Requirements

• Full-time position with some evening and weekend commitments.
• Valid driver's license and access to reliable transportation for occasional travel throughout Los Angeles County.
• Proficiency with or the ability to quickly learn Zoom, Google Workspace, Microsoft Teams, Microsoft Office, and Salesforce.
• Participate in organization-wide engagement opportunities, including Taskforce (an organization-wide collaborative team), ad hoc leadership opportunities, L.A. Works' signature events, and other organizational commitments as needed.
• Provide in-person support at L.A. Works' large-scale signature events and other organization-wide commitments when necessary.
• Employment is contingent upon completion of the National Sex Offender Public Website (NSOPW) check and criminal background check.
• Perform other duties as assigned.

Classification and salary: The RSVP Education Program Coordinator is a full-time, non-exempt employee of L.A. Works, employed at will, and reports directly to the RSVP Program Director. As such, the Education Program Coordinator is subject to the policies and procedures outlined in the Employee Handbook. The hourly wage rate is $28.54/hr, equivalent to an annual salary of approximately $59,000. This salary is commensurate with experience and internal equity.

L.A. Works offers a competitive benefits package, including health insurance, professional development opportunities, a non-match 401k, and an open vacation policy. We believe you should take the time you need, when you need it!

This job description doesn’t constitute a contract of employment, and L.A. Works may exercise its employment-at-will rights at any time. L.A. Works is an equal opportunity employer committed to workplace diversity.

COVID-19 safety:  L.A. Works requires its employees to be vaccinated against COVID-19, subject to certain exceptions as required by law. All employees must also submit to additional masking and social distancing requirements.

Background check:  All RSVP staff are subject to a routine background check. The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job. A conviction history does not automatically preclude you from a job with L.A. Works. Qualified Applicants with Criminal Histories will be considered for employment in a manner consistent with the California Consumer Reporting Agencies Act requirements and Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

L.A. Works is an Equal Opportunity Employer. We encourage all applicants to apply and seek to hire qualified staff who reflect the rich diversity of the communities we serve. We define diversity in broad terms to include race, ethnicity, nationality, age, gender, religion, sexual orientation, gender identity and expression, disability, geography, socio-economic status, and other unique attributes that make us who we are.

Studies have shown that women, trans, non-binary folks, and BIPOC are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive organization and are most interested in finding the best candidate for the job. That candidate may come from a background less traditional to our field of work, and that’s okay. We would strongly encourage you to apply, even if you don’t believe you meet all of the qualifications described.

To Apply: Please submit your cover letter explaining why you are a strong fit for this role, your resume, and a list of 2–3 professional references, combined into one PDF. Email your application to the Director of AmeriCorps Seniors, RSVP at [email protected] with the subject line “Education Program Coordinator Application.”

Pay: $59,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Professional development assistance

Work Location: Hybrid remote in Los Angeles, CA 90065