Appalachian Power Company

Job Posting End Date
08-08-2026
Please note the job posting will close on the day before the posting end date.
Job Summary
RT Ops Infrastructure Specialist Principle (Procurement and Licensing) 
The Real Time Operations Infrastructure Specialist Principal establishes an advanced understanding of Transmission Operation Systems infrastructure and processes. This role involves various assignments related to planning, building, and maintaining IT/OT Infrastructure systems (hardware and software) for 24/7/365 critical real-time operations facilities. Responsibilities include producing technical documentation for support and configuration, ensuring compliance with regulatory standards and company policies, monitoring system performance, and resolving issues. This Principal role manages, plans, and maintains technical platforms while serving as a subject matter expert, supporting users of OT Infrastructure systems, and promoting a team culture of consistency, transparency, adaptability, and accountability.
Job Description
What You'll Do:
<ul>
<li>Lead infrastructure projects, initiatives, and incidents involving Infrastructure technology.</li>
<li>Maintain multiple moderate-advanced complexity infrastructure assignments while promoting adherence to infrastructure policies and goals.</li>
<li>Work with Project Managers and customers to scope Infrastructure computing requirements, scalability, and budget.</li>
<li>Obtain vendor quotes and revisions.&nbsp; Document customer requests and quote revisions for audit readiness.</li>
<li>Order Infrastructure hardware and licenses, provide shipping contacts and instruction, receipt for material.</li>
<li>Help coordinate and ensure adequate control center computer room cabinet and rack space, power, cooling, and cabling for Infrastructure projects.</li>
<li>Work with vendors and corporate resources to account for license usage and determine necessary procurement needs.</li>
<li>Monitor and project Infrastructure system hardware lifecycle requirements.</li>
<li>Work with leadership to determine Infrastructure hardware and licensing budget needs.</li>
<li>Guide team efforts in ensuring operating systems, firmware, and software packages are up to date.</li>
<li>Review and approve process documentation. Ensure team members receive proper training on processes.</li>
<li>Participate in regular system restoration tests.</li>
<li>Ensure adequate, redundant, and balanced virtual computing resources.</li>
<li>Standardize, coordinate and provide technology support among all control centers.</li>
<li>Ensure regular testing and monitoring of control center environment variables and equipment.</li>
<li>Consider alternative courses of action and select the best options according to the intended infrastructure posture.</li>
<li>Serve as a backup level 2 support contact for resolving issues.</li>
<li>Guide team members in understanding the impact of infrastructure and business decisions on the enterprise.</li>
</ul>
What We're Looking For:
Education: Minimum of an Associate’s degree in an applicable area OR equivalent education and experience of a high school diploma/GED and two (2) years of relevant experience in an applicable area or certification in an applicable area. Applicable areas defined as: IT/OT System Administration, IT/OT Application Support, Cyber Security, ADMS/DMS/EMS/OMS/SCADA. Bachelor’s degree is strongly preferred / advanced degree is an added plus.
Experience: In addition to any experience included in education requirements above, must have eight (8) years or applicable experience with five (5) years domain experience in a related role.
Licenses/Certifications:&nbsp; CompTIA A+ or other Computer Science certification strongly preferred.
Experience with procurement through Maximo and ServiceNow preferred.
Additional Requirements:
<ul>
<li>Exceptional leadership, communication, and strategic planning skills.</li>
<li>Demonstrated experience managing highly complex efforts.</li>
<li>Demonstrated expert-level understanding of physical and virtual computing infrastructure.</li>
</ul>
Where You'll Work:
On-Site- New Albany OH, Corpus Christi TX, Roanoke VA, Shreveport LA
What You'll Get:
RT Ops Support Spec Prin (Grade 09)
Salary Range- $98,993- $124,940
In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
Where Putting the Customer First Powers Everything We Do
AMERICAN ELECTRIC POWER (On-Site)
#LI-Onsite
115k-150k
#AEPCareers
Compensation Data
Compensation Grade:
SP20-009
Compensation Range:
$116,255.00 - $151,132.50
The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. &nbsp;
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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

RT Ops Infrastructure Spec Prin

RT Ops Infrastructure Spec Prin

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