RTO Administator

ABOUT US

As a registered training organisation and a leading provider of nationally recognised industrial safety training, we deliver, in our new and modern facilities, specialised training services nationally across many industries, including mining, oil and gas, construction, telecommunications and manufacturing. Having trained over 100,000 students in the past 12 months places us at the top of Australia's fastest-growing RTOs, and we continue to grow year on year.

ABOUT THE OPPORTUNITY

We’re looking for a full-time RTO Administrator to join our team at our Head Office in Murarrie.

You’ll help keep our student records accurate, prepare and issue certificates, and respond to requests from customers and colleagues. This is a role for someone who enjoys detail, follows processes carefully and takes pride in getting things right.

WHAT YOU’LL DO

Assist with RTO administration tasks, including:

• Entering and maintaining accurate student information
• Preparing and issuing certificates within required timeframes
• Responding to administrative requests from customers and internal teams
• Contacting students and customers when additional information is needed
• Assisting with quality checks of completed course paperwork
• Preparing reports and helping with other administration tasks as required
• Following our procedures and RTO requirements

WHAT YOU’LL BRING

You take pride in doing things properly and doing them well.

• Strong attention to detail and accurate data entry skills
• Good organisation and the ability to meet deadlines
• Clear, professional communication by phone and email
• Confidence using computers and learning new systems
• A willingness to follow processes and ask questions when something needs checking
• A helpful approach to working with customers and colleagues

Previous administration experience would be helpful. Experience in a registered training organisation is an advantage, but is not essential.

IN RETURN WE WILL REWARD YOU WITH

• Breakfast on us, every day. Plus a team lunch each month to connect with your team and the wider business.
• Genuine work/life balance. Predictable hours and a supportive structure that respects your time outside of work.
• A friendly, down-to-earth team. We’re collaborative, supportive and proud of what we do.
• Additional leave accrual after two years, because loyalty and contribution should be recognised
• Free on-site parking.

INTERESTED?

To be considered for the role, please complete your application including the following:

• Tailored Cover Letter detailing your interest in this role
• Current resume

Please note that only applicants meeting the criteria outlined above will be contacted as part of the short-listing process.

All applications will be treated as strictly confidential.