Runner

Company Description Alex Dilling at Hotel Café Royal is an intimate fine-dining restaurant located within the prestigious Hotel Café Royal in central London. The restaurant is known for its refined atmosphere, meticulous service, and focus on exceptional culinary experiences. Team members work closely together to deliver a high level of hospitality to a discerning international clientele. Being part of Hotel Café Royal offers exposure to a renowned luxury hotel environment and opportunities for professional development within the wider hospitality group.

Role Description The Runner role is a full-time, on-site position based at Alex Dilling at Hotel Café Royal in London. The Runner supports the front-of-house team by efficiently delivering dishes from the kitchen to the dining room, ensuring correct courses reach guests promptly and in optimal condition. Day-to-day tasks include assisting with table set-up and clearing, maintaining cleanliness and organization in service areas, and supporting servers with water and bread service, cutlery changes, and additional guest requests. The Runner also helps restock service stations, coordinates closely with the kitchen and waiting staff to maintain smooth service flow, and upholds health, safety, and hygiene standards at all times.

Qualifications

• Experience in a restaurant or hospitality setting, ideally in fine dining or luxury environments.
• Strong organizational skills, attention to detail, and the ability to work quickly and accurately during busy service.
• Excellent teamwork and communication skills, with a collaborative approach to supporting colleagues in both front and back of house.
• Professional, courteous guest interaction, with a focus on delivering a polished and respectful service experience.
• Ability to stand and move for extended periods, carry plates and trays safely, and maintain high standards of personal presentation.
• Flexibility to work evenings, weekends, and holidays as required by the restaurant’s schedule.
• Basic food safety and hygiene understanding; formal certification is an advantage.
• Previous experience in London or similar metropolitan hospitality markets is beneficial but not required.