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Hamilton Hotel Washington, D.C.

Runner

1 month ago

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Important information


Contract type:

Permanent

Location:

Washington, DC, USA

Work mode:

Onsite

Published on:

13 September 2026

What they need


Essential Functions

  • Deliver food orders from the kitchen to the appropriate guest table promptly and accurately.
  • Verify food presentation, temperature, garnishes, and order accuracy prior to delivery.
  • Communicate with servers and culinary team regarding special requests, allergies, modifications, or other guest needs.
  • Assist servers in providing efficient and attentive service throughout the meal.
  • Maintain awareness of tables and anticipate guest and service needs.
  • Clear and reset tables as needed while maintaining a clean and polished restaurant environment.
  • Assist with setting tables and rearranging tables to accommodate larger parties.
  • Maintain consistent restaurant presentation and cleanliness throughout the shift.
  • Restock plates, silverware, glassware, service supplies, and other items to established par levels.
  • Assist with opening and closing side work as assigned.
  • Work collaboratively with servers, bussers, cooks, bartenders, and management to ensure smooth service.
  • Respond to guest questions and requests in a professional and courteous manner, involving management or the appropriate team member when necessary.
  • Follow all departmental policies and procedures.
  • Follow all safety and sanitation policies and procedures.
  • Maintain a professional appearance and demeanor consistent with luxury hospitality standards.
  • Perform other duties as assigned.

Qualifications

  • High school diploma or equivalent; or relevant hospitality experience.
  • Previous restaurant, hotel, or hospitality experience preferred.
  • Experience in a high-volume, luxury restaurant or hotel environment is a plus.
  • Experience providing exceptional customer service in a fast-paced environment.
  • Positive attitude and ability to work effectively under pressure as part of a team.
  • Strong attention to detail and ability to prioritize multiple tasks.
  • Highly responsible and reliable.
  • Ability to remain calm, courteous, and professional at all times.
  • Eager to learn and grow within the restaurant.
  • Must meet the minimum age requirement of the jurisdiction.
  • Must be flexible to work all shifts, including mornings, weekends, and holidays.

Physical Requirements

  • Ability to stand and walk throughout the shift.
  • Frequent lifting and carrying of trays, plates, and service items.
  • Ability to bend, kneel, push, and pull.
  • Ability to safely carry food and service items throughout the restaurant.
  • Ability to work efficiently for extended periods in a fast-paced environment.
  • Frequently standing up, bending, climbing, kneeling, and moving about the facility.
  • Carrying, lifting or pulling items weighing up to 50 pounds.
  • Will be required to work a flexible schedule including evenings, weekends, and holidays.

Benefits We are looking to hire the most highly qualified people and provide a competitive benefits package which include:

  • Paid Parental Leave
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Vacation, Sick and Holiday Pay
  • Company Basic Life Insurance
  • Company paid Accidental Death & Dismemberment
  • Company paid Short Term Disability
  • Company paid Long term Disability
  • 401k Retirement Plan

EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation We are a drug free workplace. Pre-employment background assessment required. Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.

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