Runner

Runner – Qinwan Café – The Chancery Rosewood

Location: Mayfair, London
Job Type: Full-time
Salary: Up to £13.46 (depending on experience) excluding service charge

About Qinwan Café

Qinwan Café is an exciting new café concept opening within The Chancery Rosewood. The café offers a refined yet welcoming environment, serving exceptional coffee, teas, and a carefully curated selection of ice cream, patisseries, dates, and sandwiches.

We are looking for passionate and service-driven Café Runners to join our team. This role is ideal for individuals who enjoy working in a fast-paced hospitality environment and take pride in delivering warm, attentive, and memorable guest experiences.

Role Overview

As a Runner, you will play a key support role within the front-of-house team, ensuring food and beverages are delivered quickly, efficiently, and to the highest standards. This role is ideal for someone looking to build a career in hospitality and gain experience in a fast-paced, luxury café environment.

Key Responsibilities

Service Support

• Deliver food and beverages from the kitchen and bar to guests promptly
• Ensure all dishes are presented correctly before serving
• Assist waiters and baristas during service to maintain smooth operations
• Clear and reset tables efficiently

Guest Experience

• Maintain a positive and professional presence on the floor
• Interact with guests in a friendly and courteous manner
• Respond to basic guest requests and communicate with the team when needed

Operational Support

• Support opening and closing duties
• Maintain cleanliness and organisation of service areas
• Ensure trays, stations, and equipment are stocked and ready
• Assist in maintaining a smooth workflow during busy periods

Requirements

Experience

• Previous experience in hospitality is beneficial but not essential
• A willingness to learn and develop within the industry

Skills & Attributes

• Positive attitude and strong work ethic
• Ability to work quickly and efficiently under pressure
• Good communication and teamwork skills
• High energy and proactive approach
• Attention to detail

Additional Requirements

• Flexibility to work evenings, weekends, and public holidays
• Professional presentation and positive attitude
• Ability to work in a fast-paced environment

What We Offer

• Competitive salary
• Opportunity to be part of an exciting new opening
• Training and development opportunities
• Career progression within hospitality
• Staff meals on duty
• Supportive and team-focused environment

Schedule

Full-time fully flexible position with shift-based scheduling based on operational needs.

Start your hospitality journey with Qinwan Café and be part of a team that delivers exceptional service in a luxury setting.

Pay: Up to £13.46 per hour

Benefits:

• Discounted or free food
• Employee discount

Work Location: In person