Runner PT Unrefined

Summary: Supports the serving staff to keep the dining room clean and stocked and processes the orders for the third party delivery platforms while providing exceptional customer service.

Engagement Expectations:

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

• Smile, display energy and open body language
• Proactively greet team members and guests, initiating interaction to provide service
• Always use a positive parting remark to end the conversation

Essential Job Functions:

• Acknowledges the guest and delivers beverage orders in accordance to serving standards
• Resolves order discrepancies quickly with food server.
• Supports the serving staff by maintaining stock levels of the dining room and serving stations.
• Assist in pre-bussing procedures while owning the process of bussing and resetting the tables.
• Ensures the initial delivery and refreshing of non-alcoholic beverages
• Acknowledges the order and places the orders into the Micros terminal.
• Maintains the stock levels of the take out condiments and utensils.
• Closes out orders using the third party delivery systems.
• Retrieves orders from the outlets and returns them to the pick up location.
• Ensures the accuracy of each take out order.
• Maintains a clean and organized workstation.
• Labels each order by name/number and sorts them into the appropriate holding area.
• Greets the delivery drivers and ensures that they receive the correct order.
• Cleans and stocks food prep areas, dining areas and workstations.
• Performs all other duties as assigned.

Qualifications:

• Must be 18 years of age or older.
• High school diploma or equivalent.
• Six months or more related experience or training preferred.
• Must be available to work flexible shifts, nights, and weekends.
• Ability to successfully fulfill the pre-employment process.

Physical and Mental Demands:

• Regularly required to walk, stand, see, talk and hear; use hands to finger, handle, or feel; reach with hands and arms.
• Frequently required to stoop and kneel.
• Must occasionally lift and/or move 25 pounds or more.
• Able to interact with others while maintaining a positive and courteous demeanor under frequently fast paced work conditions.
• Ability to work in a noisy and smoky environment