Russian-Speaking Scheduling Coordinator

We are looking to hire a Bilingual Russian-speaking Scheduling Coordinator for our office location in Brooklyn, NY.

Company Overview:

1st Choice Home Care Services, Inc. is a Licensed Home Care Service Agency that covers the 5 Boroughs of New York City and Nassau County. We service patients with different cultural backgrounds in the community by providing assistance in daily living and companionship. When it becomes clear that your loved one may require more help than you can handle, that's where we come in. It's a great opportunity for the professional willing to expand the range of experience and seeking a sustainable professional growth in community service.

Bilingual Scheduling Coordinator Qualifications :

• Must speak Russian and English;
• Must have at least 1 year of experience IN HOME HEALTH CARE Coordination;
• Proficient in MS Office and computer competence a must
• Must have prior experience in HHA Exchange;
• Excellent customer service, attention to detail and communication skills a must
• Accountable, self-motivated and organized team player
• Ability to maintain confidentiality important

Bilingual Scheduling Coordinator Responsibilities:

• Be responsible for the assigned patient caseload
• Staff new cases accepted by the Agency on a daily basis
• Address patient requests and aide inquiries
• Resolve issues and concerns related to provision of patient services
• Monitor daily clock in and out time attendance during aides' work shifts
• Perform communication with contracted health plans regarding the assigned patients
• Perform on-call after business hours/ over the weekend and maintain complete on-call log
• Maintain accurate and complete patient record in the agency's internal system
• Submit daily and weekly progress reports to the supervisory staff
• Participate in handling other priority work-related projects as assigned by Administrator
• Complete Prebilling tasks

If interested, please submit your resume for consideration.

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Benefits:

• 401(k)
• Paid time off

Experience:

• Home care: 1 year (Required)

Language:

• Russian (Required)

Ability to Commute:

• Brooklyn, NY 11209 (Required)

Work Location: In person