RX Advocate

Job Overview

The Full Time Rx Patient Advocate’s role is to coordinate medication advocacy for BluMine clients through a variety of patient assistance programs and alternative sources of medications. The Patient Advocate will work both independently and collaboratively with other team members to assist patients. The Patient Advocate is responsible for requests made by Providers for assistance in advocacy for their patients as well as proactively seeking advocacy for patients based on PBM data.

The Rx Patient Advocate should demonstrate professional behavior and clinical competency, knowledge of medical processes and medications within their scope of work and help to ensure total patient care through assistance programs. Patient and provider satisfaction, along with clear concise communication to the patient and co-workers are key to the success of this role.

Job Responsibilities:

• Proactively contacts those patients indicated for advocacy and discusses options available to them.
• Assists in patient assistance program applications and answers any questions necessary for entrance into an advocacy program.
• Enter prescriptions into an offsite pharmacy system, ensuring that each prescription contains all the necessary information.
• Ensure proper workflow of prescriptions within the offsite pharmacy system to facilitate timely medication delivery to patients.
• Follows up with the patient on a regular basis to ensure the patient is still on the advocated drug. If patient is no longer on the drug, discusses with the Nurse Practitioner regarding other advocacy necessary or changes / additions to current medications.
• Follows the application process to final advocacy, tracks and reports on status and results.
• Consistently reviews patient information so that no missed opportunities occur for advocacy.
• Advocate for patients early in the process.
• Attendance and outreach efforts at on-site client events that may involve Rx advocacy.

Experience:

• High school diploma or equivalent required.
• Associate degree and/or license/certification in related field preferred.
• Minimum two years’ experience in a relevant healthcare field.
• Good patient skills combined with understanding of prescription drugs.
• Insurance knowledge preferred.
• Ability to read reports and analyze data.
• Ability to work independently and as a team member.
• Knowledge of MS Office products, especially Excel.
• Comfortable with proactive patient outreach via various methods (phone, text, email, etc.).
• Excellent verbal and written communication skills.

Pay: From $21.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person