Saas Inside Sales Executive

• BrainCert is an EdTech focused SaaS company headquartered in Herndon, Virginia, USA.
• Trusted by leading global enterprise organizations, BrainCert is currently one of the fastest growing learning technology and virtual classroom companies in the market.
• BrainCert's award-winning SaaS platform empowers mid to large-size enterprises and accelerates collaborative learning, deliver superior training, reduce costs, and increase productivity.
• Come join our team and our employee-focused culture and help drive our SaaS applications to the next big leap.
• Were looking for a competitive and trustworthy Sales Executive who can help us enhance our business activities.
• The candidate will be responsible for discovering and pursuing new sales prospects whilst maintaining customer satisfaction.
• The goal is to meet and surpass the company's expectations to drive rapid and sustainable growth.
• Recruiting, training, coaching team members of the inside sales team.
• Educating inside sales staff on effectively answering common customer questions.
• Collaborating with the marketing department to ensure that the inside sales staff receive quality leads to pursue.
• Maintaining an accurate record of all leads and actual sales.
• Preparing accurate sales forecasts to assist the company in making sound business decisions.
• Regularly evaluating the performance of the inside sales team.
• Evaluating current sales practices and procedures to determine whether they are effective in generating sales.
• Recommending and implementing improvements to current sales practices and procedures as needed.
• Addressing and resolving customer complaints.

Requirements :

• Background: You have 2+ years of inside sales or business development experience, particularly in a SaaS software or educational technology industry capacity.
• You're motivated and hungry.
• We're a startup, so you need to be comfortable working autonomously, establishing and recommending sales process improvements, creatively problem solving, and setting and attaining goals.
• Industry Experience: Past experience working with EdTech industry and specifically with CMS systems such as WordPress, Joomla, Drupal and Moodle is a plus.
• Experience in Learning Management Systems (LMS) and Virtual Classroom experience is an added bonus Creative: Tailoring the right solution for a variety of small business owners.
• Empathetic: Putting yourself in our clients shoes and understand their pain points.
• Patience, understanding and empathy in conflict resolution Driven: Youll be the one deciding how successful you are in this role.
• Your quota and KPIs are your guide to be the best rep on the team Tech Savvy: You understand how SaaS technology works and have basic technical skills Curious: You always want to know more and youre not afraid to ask questions Great Communicator: You can change up your communication style depending on your audience.
• Its important to have excellent written and oral communication skills to succeed in this role Coachable: You know there's always room for improvement.
• You seek out constructive criticism and opportunities for growth Extra Credit: Previous SaaS sales experience, experience using one of these CRM systems such as SalesForce, ActiveCampaign, Zoho CRM, HubSpot, or Intercom