SAAS/TECH Senior Sales Representative

About the Role

The Senior Global Account Executive will be responsible for developing and managing a sales pipeline, acquiring new academic institution customers, and owning the end-to-end sales cycle across global markets. The role requires a consultative and commercially driven approach, strong stakeholder management, and the ability to build relationships with customers across different markets and time zones.

Key Responsibilities

·       Build, manage, and continuously develop a healthy sales pipeline across assigned global markets.

·       Proactively identify and engage prospective customers through outbound calls, email, web demos, and other multi-touch channels.

·       Acquire new customers within the higher education/academic sector and grow portfolio value.

·       Own the full sales cycle from prospecting and qualification through discovery, solution presentation, negotiation, contract closure, and handover to implementation.

·       Conduct consultative conversations to understand customer needs and position relevant business solutions.

·       Maintain accurate pipeline activity, forecasts, and customer information within the CRM.

·       Build strong relationships with key stakeholders and decision-makers within prospective and existing institutions.

·       Collaborate with internal teams to ensure a smooth transition from sale to implementation and ongoing customer success.

·       Contribute market insights, sales feedback, and ideas that support long-term commercial growth.

·       Work across different time zones and be available for customer meetings outside standard working hours when required.

·       Willingness to travel occasionally is preferred but not required.

Experience & Qualifications

·       4–6 years of B2B sales experience, preferably in inside sales, SaaS, technology, education, or a related consultative sales environment.

·       At least 3 years of experience managing the full sales cycle, including prospecting, discovery, negotiation, and closing.

·       Proven track record of new customer acquisition and meeting sales targets.

·       Experience selling to academic institutions, higher education, government, or other complex organizations is highly preferred.

·       Bachelor’s degree in Business, Marketing, Education, Communications, or a related field preferred; equivalent relevant experience may be considered.

·       Strong written and verbal English communication skills with the ability to engage senior stakeholders confidently.

·       Hands-on experience with CRM platforms such as HubSpot, Salesforce, or equivalent.

·       Strong consultative selling, negotiation, presentation, and relationship-management skills.

·       Comfortable working independently in a target-driven, fast-paced environment.

·       Highly proactive, energetic, adaptable, and commercially curious, with a strong sense of ownership and accountability.

·       Willingness to work across global time zones and travel when required.