Safety Officer II

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Who We Are:

Welcome to ContactPoint 360, the world’s fastest-growing global BPO.

At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and cherished family values come together. With 8 years of remarkable growth, our team has expanded to over 3500+ passionate and successful individuals across Canada, the US, Colombia, Mexico, Jamaica, India, Greece and the Philippines. Our achievements are grounded in an award-winning culture that fosters innovation and empowers every team member, earning us global recognition as a certified Great Place to Work.

At ContactPoint 360 Inc., we deeply understand the meaning of family and values. As a family-owned company, we cherish a sense of unity and support that extends beyond the workplace. Our commitment to hiring the best talent is driven by our belief in the importance of family-like bonds within the organization.

We empower forward-thinkers and value our team. Together, we enhance interactions, build strong connections, and constantly innovate to deliver exceptional people and customer experiences, putting the human experience first.

Job Summary:

The Safety Officer II is responsible for ensuring a safe working environment by developing, implementing, and enforcing company-wide safety policies and procedures. This critical role will provide leadership in maintaining compliance with regulatory requirements, conducting workplace risk assessments, and promoting employee awareness of safety protocols.

Key Responsibilities:

• Develop and implement comprehensive safety programs to minimize workplace accidents and injuries
• Conduct regular safety inspections and risk assessments to identify and mitigate workplace hazards
• Investigate workplace incidents and prepare detailed reports with recommendations
• Investigate incidents and near-miss events to identify root causes and implement corrective actions
• Provide training and guidance on safety protocols to employees and supervisors
• Maintain accurate records of safety incidents, accidents, and Near Miss Reports
• Collaborate with internal teams and external agencies to ensure compliance with local safety regulations

Required Skills and Qualifications:

• Bachelor's degree in Occupational Health and Safety or a related field is desired
• Minimum 2 years of experience in a safety-related role, preferably with a BPO or manufacturing organization
• Knowledge of workplace safety standards and regulations (e.g., OSH guidelines)
• Certified Safety Professional (CSP) or equivalent certification highly preferred
• Safety certifications (e.g., OSH/BOSH, COSH) are an advantage
• Excellent communication, leadership, and problem-solving skills
• Strong attention to detail and ability to handle emergency situations effectively

What's in it for you?

• Great base salary
• HMO Medical Insurance
• Dental Coverage
• Paid Vacation and Sick leave
• 13th-Month Pay
• Career & Leadership Development Training Programs
• Corporate Employee Discounts on Partnered Stores

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, or disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.

Join our Amazing Team Today and Embrace Excellence Together!