Sale Executive

Job summary

The Sales Executive is responsible for delivering an exceptional luxury shopping experience while driving sales growth and building long-term customer relationships. This role requires a polished, customer-focused professional who understands luxury retail standards and represents the brand with excellence.

Min Qualification: HND Experience Level: Entry level Experience Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria

Job descriptions & requirements

Responsibilities:

Sales & Customer Experience:

• Deliver a personalized, high-end shopping experience aligned with luxury retail standards
• Proactively engage customers, understand their needs, and recommend suitable luxury products
• Consistently meet or exceed individual and store sales targets
• Upsell and cross-sell products while maintaining a consultative, non-pushy approach

Client Relationship Management:

• Build and maintain strong relationships with high-value and repeat customers
• Maintain accurate client records and follow up on leads, special requests, and after-sales service
• Inform clients of new arrivals, promotions, and exclusive offers
• Product Knowledge & Brand Representation
• Maintain in-depth knowledge of all products, brands, pricing, and features
• Stay informed about luxury fashion trends and competitor offerings
• Represent TheLuxeShopper brand image through professional appearance, communication, and conduct

Store Operations:

• Ensure merchandise is displayed according to visual merchandising standards
• Assist with inventory management, stock counts, and loss prevention
• Handle customer inquiries, complaints, and returns in a professional and timely manner
• Support store cleanliness, organization, and overall presentation

Requirements:

• Minimum of OND, HND, or BSc in Business, Marketing, or a related field (preferred)
• 3–5 years of experience in retail sales; luxury retail experience is a strong advantage
• Previous retail, hospitality, or customer service experience is highly desirable

Skills & Competencies:

• Excellent communication and interpersonal skills
• Strong sales, negotiation, and customer service abilities
• Confident personality with the ability to quickly make customers feel at ease
• Professional grooming and confident personal presentation
• Ability to work flexible hours, including weekends and public holidays
• Flexible and adaptable to the needs of the business
• Proactive, positive attitude with a strong sense of initiative
• Basic computer skills (POS systems, CRM, or sales software)

Personal Attributes:

• Customer-centric mindset with strong attention to detail
• High level of integrity, reliability, and professionalism
• Passion for luxury products, fashion, and premium brands
• Understanding of the fashion industry or a strong willingness to continuously learn and develop
• Results-driven with a strong work ethic
• Female Candidates are encouraged to apply.