Sales Account Executive

Key Responsibilities

·  Identify, develop, and pursue new business opportunities and potential clients.

·  Generate leads through cold calling, referrals, networking, industry events, digital platforms, and other business development activities.

·  Research market trends, customer requirements, competitor activities, and potential business opportunities.

·  Develop and maintain strong relationships with existing and prospective customers.

·  Manage the sales process from prospecting and qualification through proposal, negotiation, closing, and turnover.

·  Prepare presentations, quotations, proposals, and other sales-related documents.

·  Coordinate with relevant departments to develop appropriate products, services, or solutions based on customer requirements.

·  Monitor sales pipeline, forecasts, targets, and account activities and prepare regular reports.

·  Identify opportunities for repeat business, cross-selling, upselling, and account expansion.

·  Address customer concerns and coordinate with concerned departments to ensure timely and effective resolution.

·  Provide after-sales support to strengthen customer relationships and encourage repeat business.

·  Keep accurate and updated records of customer accounts, sales activities, quotations, and opportunities.

·  Represent the company professionally during client meetings, site visits, exhibitions, conferences, and other business activities.

·  Keep updated on the company's products and services, market developments, competitor activities, and industry trends.

·  Perform other sales and business development activities as may be assigned by management.