Sales Account Manager

Company Description Arrow Tools, Fasteners and Saw, Inc. is focused on being the premier construction supply company, serving the rough construction trades across Southern California. The company offers an extensive, industry-leading inventory of tools, fasteners, and related products that contractors rely on to complete projects on time. With thousands of customers, Arrow has built a strong reputation for dependable service and readily available stock. As a full-line distributor of major power tool brands such as Makita, Milwaukee, Bosch, and Hitachi, Arrow provides professionals with the equipment they need to succeed in the field.

Role Description The Sales Account Manager is a full-time remote role responsible for managing and growing a portfolio of contractor and construction trade accounts. Day-to-day tasks include building relationships with existing customers, identifying new sales opportunities, and providing product recommendations that align with client project requirements. The role involves coordinating quotes, processing orders, and following up to ensure on-time delivery and customer satisfaction. The Sales Account Manager will collaborate with internal teams to resolve issues, maintain accurate account records, and meet or exceed sales targets. This position also requires proactive outreach, including lead generation activities, virtual client meetings, and regular communication to support long-term partnerships.

Qualifications

• Strong customer-focused skills, including Customer Satisfaction and Customer Service.
• Proven experience in Account Management, with the ability to manage multiple client relationships effectively.
• Demonstrated ability in Lead Generation and pipeline development for new business opportunities.
• Excellent Communication skills, both written and verbal, for remote collaboration and client interaction.
• Experience in B2B sales, preferably within construction supplies, tools, or related industries.
• Ability to work independently in a remote environment, manage time effectively, and meet sales goals.
• Comfort with CRM systems and basic office software for tracking accounts and reporting activity.
• High school diploma or equivalent required; post-secondary education in business or a related field is beneficial.