Sales Admin (5 days work)

As our Sales Administrator, your primary role is to act as the backbone of our sales fulfillment process. You will work side-by-side with our Customer Service Assistants, taking charge of essential documentation and paperwork. You will also serve as the key bridge between sales and logistics by coordinating delivery arrangements to ensure our customers receive their orders accurately and on time.

Key Responsibilities

• Documentation & Paperwork Support: Assist customer service assistants by processing sales orders, preparing invoices, generating delivery orders (DO), and maintaining accurate customer files.
• Delivery Coordination: Liaise with internal logistics teams or external courier/transport providers to arrange, schedule, and track shipments and deliveries.
• Order Verification: Cross-check order details and shipping addresses to minimize documentation errors prior to dispatch.
• Status Updates: Monitor delivery schedules and proactively update the customer service team regarding shipment statuses or potential delays.
• Data Entry: Accurately update the sales database and inventory systems with newly processed orders and completed deliveries.

Required Qualifications & Skills

• Experience: Fresh graduate are welcome apply
• Computer Skills: Proficiency in Microsoft Office
• Organizational Mastery: Strong time-management skills with the ability to handle multiple delivery schedules and paperwork deadlines simultaneously
• Communication: Clear verbal and written communication skills to coordinate effectively between customer service, warehousing, and drivers.
• Detail-Oriented: Highly meticulous when matching numbers, addresses, and customer requirements on legal or company documentation.