Sales Admin Assistant (Based in Nilai)

SALES ADMIN ASSISTANT

Job Functions:

**1.**Open Grantee Files:

·        Received sales documents i.e. PO, invoices, receipts, Form E/E(1) /E(2) as attached from Xiao En Memorial Park Office, Family Care Consultant and sales agents.

·        Key in customer’s particulars into data & file in all documents.

2.    Prepare certificate

·        Monitor and ensure certificate issue once payment fully settled.

·        Certificate print out for signing and send by post.

3.    Invoices & Receipts

·        Issue invoices / receipts (land/tomb) and send by post.

·        Record payments / sales documents received (include PO, invoices, receipts) with attachment of cash, cheque or credit card before submitted to Accounts department.

·        Acknowledge of receipts from Accounts department.

4.    Prepare Memo

·        Cancellation of PO and invoice (included cancel of purchase)

·        Excess payment for refund to customer

·        Customer request change of plot(s)

5.    Liaise with Accounts Department

·        PD cheques

·        Outstanding account

·        Memo

·        Customer bank in payment info

·        Cheque return

6.    Checking availability of burial plots / niche walls / tablets for sale to all Family Care Consultant and sales agent.

7.    Prepare tomb consent letter for family plots and ensure land price fully paid and burial pit(s) invoice issued.

8.    Calculation of sales agent monthly sales commission.

9.    Filling invoice & receipts (land/tomb), Form E/E (1) / E (2), death certificate and deceased particulars & etc., prepare grantee files to Accounts department from contractor’s claim, request grantee file(s) from park office and ensure files return to park office, monitoring all grantee files.

10.  Yearly Enlightenment Ceremony

·        Prepare tablets name list and attend to walk in or call in customers related to registration of Enlightenment Ceremony

11.  Liaise with customer outstanding payment, enquiries appointment of nominee and change of address.

12.  Generate report when necessary.

Other Skills/Abilities:

1.    Good organisational skill and verbal communication skills.

2.    Able to work independently, high committed, responsible and dependable.

3.    Customer service oriented and great attention to detail.

4.    Highly motivated team player with a strong drive for success and the ability to work under pressure.

5.    Proficient in MS Office and PC skills.

6.    Must be able to work on Weekend & Public Holiday