SALES ADMIN ASSISTANT

A Sales Admin Assistant provides administrative and operational support to the sales team, helping ensure customer orders, documentation, and communication are handled efficiently. Typical job responsibilities include:

Job Scope of an Admin for Sales Support

• Prepare and process sales quotations, invoices, purchase orders, and delivery orders.

• Enter and maintain customer and sales data in the company's CRM or ERP system.

• Coordinate with the sales team to ensure orders are processed accurately and on time.

• Communicate with customers regarding order status, delivery schedules, and general inquiries.

• Liaise with internal departments such as logistics, warehouse, finance, and customer service to ensure smooth order fulfillment.

• Prepare sales reports, monthly summaries, and performance data for management.

• Maintain customer records, contracts, and sales documentation.

• Schedule meetings, appointments, and travel arrangements for the sales team when required.

• Follow up on outstanding quotations, payments, and customer documentation.

• Handle filing, document control, and other general administrative duties.

• Assist in inventory monitoring and stock availability checks, if applicable.

• Support marketing or promotional activities by preparing materials and coordinating events.

Required Skills

• Good communication and interpersonal skills.

• Strong organizational and multitasking abilities.

• Attention to detail and accuracy.

• Proficiency in Microsoft Office (Excel, Word, Outlook, Powerpoint).

• Ability to work under pressure and meet deadlines.

• Basic knowledge of sales processes and customer service.