Sales Admin Assistant

About the role

We are looking for a reliable and detail-oriented team member to support our daily sales operations. The main responsibility is to process customer orders accurately and promptly, prepare invoices and delivery documents, and perform general data entry and administrative work. You will also coordinate with our sales, warehouse and delivery teams to ensure orders are fulfilled smoothly.

Key responsibilities

• Process and enter customer orders accurately
• Prepare and print invoices, delivery orders and related documents
• Perform data entry and update sales and customer records
• Handle incoming phone enquiries
• Liaise with warehouse staff on stock availability and order preparation
• Assist with coordinating daily deliveries
• Follow up on customer requests, delivery status and order issues
• Maintain proper filing and documentation
• Provide administrative support to the sales and operations teams
• Provide backup support for colleagues when required

About you

• Minimum GCE 'O' Level, Nitec/Higher Nitec or equivalent
• Previous experience in data entry, order processing or administrative work preferred
• Computer literate and comfortable with data entry
• Basic proficiency in Microsoft Office, particularly Excel
• Able to communicate in written and spoken English
• Accurate and attentive to detail
• Responsible and willing to learn
• Cooperative and willing to help colleagues when required
• Able to work well as part of a small team

About us

With almost 40 years of experience, we are an established food distributor in Singapore, bringing well-loved biscuits, snacks, coffee, festive products and more to consumers. Our products are stocked across major retail chains, general trade outlets and leading e-commerce platforms. With a team of around 35, we are small enough for every individual to play an important role, while having established operations that include our own warehouse, delivery fleet and sales force.