Sales Admin Assistant

About the role

This role provides administrative support to the Sales team, managing sales documentation, customer orders, and communications throughout the order lifecycle.

Key responsibilities

• Provide administrative support to the Sales team
• Prepare quotations, sales orders, invoices, reports, and other sales documents
• Process and monitor customer orders from receipt through delivery
• Maintain accurate customer, sales, and product records
• Coordinate with customers regarding orders, deliveries, payments, and inquiries
• Assist Sales Representatives with scheduling, follow-ups, and documentation
• Monitor pending orders, quotations, and customer requests
• Prepare regular sales reports and update sales trackers
• Coordinate with warehouse, logistics, accounting, and other departments to ensure timely order fulfillment
• Handle emails, phone calls, and other customer communications professionally

About you

• College graduate or college level or equivalent experience in Business Administration, Marketing, Sales, or a related field
• Previous experience in sales administration, customer service, or office administration is an advantage
• Proficient in Microsoft Office, particularly Excel and Word
• Good written and verbal communication skills
• Strong organizational and time-management skills
• Detail-oriented with good accuracy in handling documents and data
• Able to multitask and work effectively with minimal supervision
• Customer-focused, dependable, and team-oriented