Sales Admin Associate

The Sales Admin Associate supports the sales team and overall operations by ensuring smooth processing of sales orders, proper documentation, and effective coordination between internal departments and clients. This role ensures the accuracy, timeliness, and efficiency of sales administration activities.

Key Responsibilities

• Process sales orders, invoices, and delivery notes accurately and in a timely manner.
• Maintain and update customer databases, price lists, and account records.
• Coordinate with the sales team, warehouse, and logistics to ensure smooth order fulfillment.
• Prepare sales reports, dashboards, and performance summaries for management review.
• Handle client inquiries regarding orders, deliveries, and account information.
• Assist in trade marketing support by coordinating with the marketing team for promotions and displays.
• Ensure compliance with company policies and procedures for all administrative tasks.
• Support procurement and inventory tracking where necessary.

Key Performance Indicators (KPIs)

1. Order Accuracy & Timeliness

   • 99% accurate order processing with zero billing discrepancies.

2. Report & Documentation Quality

   • On-time submission of weekly, monthly, and ad hoc sales reports.

3. Coordination & Support Efficiency

   • Positive feedback from sales team and clients; timely resolution of administrative issues.

Required Skills & Qualifications

• Fresh graduates are welcome to apply
• 1-3 years experience in sales administration, preferably in FMCG or distribution.
• Strong computer skills: Excel, Word, and ERP/sales software.
• Detail-oriented, organized, and proactive.
• Good communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.